COORDINTES WITH Individual Giving and Engagement Team (IGET), Marketing Strategy, Digital Marketing and Supporter Engagement, Events Lead, Public Engagement, Constituent Product Team, Donor Services, and Donors.PURPOSE OF THE POSITION The Mid-Level Giving Officer will play a crucial role in managing and growing a portfolio of high-capacity mid-level donors and implementing one-to-some strategies with additional mid-level donors. This position is responsible for developing and implementing strategies to retain and engage current mid-level donors and transition mid-level donors to major donor status. The ideal candidate will work closely with the Marketing Strategy, Digital, and Individual Giving and Engagement teams to create personalized donor journeys and enhance donor engagement across multiple channels. PRIMARY RESPONSIBILITIES Portfolio Management: Manage a portfolio of high-capacity mid-level donors, focusing on personalized engagement and stewardship to increase retention and upgrade donors into higher giving levels. Conduct direct solicitations to all mid-level donors in portfolio.
Prospecting: Qualify new high-capacity mid-level prospects for assignment to major donor portfolios in consultation with the Mid-Level Giving Program Lead and the Senior Prospect Research Officer.
Donor Upgrades: Develop and execute strategies to upgrade mid-level donors to major donor status in collaboration with Mid-Level Giving Program Lead, Senior Manager, Direct Marketing and the Senior Prospect Research Officer by deploying creative strategies for engagement, leveraging existing content and offerings, and developing personalized communications including the promotion of non-cash giving.Donor Retention: Collaborate across teams to implement personalized outreach and stewardship plans to retain current mid-level donors and reduce lapsed donors.
Multi-Channel Engagement: Utilize various communication channels, including email, SMS, personalized cards, telemarketing, video messaging, and virtual/in-person events, to engage donors based on their preferences.
Data Analysis: Use data models and analytics tools (e.g., Dataro/Integral) and collaborate across high, mid and low-level donor teams to identify opportunities for donor engagement, touchpoint planning and pipeline development.Reporting: Coordinate with vendors and data platform managers to track and report on key performance metrics related to donor engagement, retention, and revenue growth.
Donor Maintenance: Collaborate with team members and the Development Relationship Associate to ensure timely and accurate completion of routine tasks such as gift acknowledgements, solicitation and cultivation mailings, event invitations, CRM data entry, and database coding of gifts.
Perform other related duties as required.    POSITION EXPECTATIONS ·Demonstrate Continuous Learning: Stay current with relevant professional standards, trends, donor management, compliance, and tools related to fundraising, stewardship, and donor engagement. Actively engage in learning opportunities to improve performance and effectiveness.
·Collaborate Effectively Across Teams and Partners: Build and maintain strong relationships across diverse, cross-functional internal teams and with external stakeholders such as Oxfam affiliates, partners, country offices, and donors. Contribute to a supportive, team-based culture focused on fostering strong relationships with donors and high-quality donor experience.
·Commit to Equity and Inclusion: Apply gender justice, racial equity, and inclusion practices in all work areas. Contribute to a workplace culture that centers equity.·Promote a Safe and Accountable Culture: Uphold Oxfam’s safeguarding standard and policies. Support a safe, respectful, and accountable environment for staff, vendors, donors, and the communities we serve.
·Supports Impact-Driven Fundraising: Bring creativity, flexibility, and attention to detail to Resource Development activities. Uses a donor-centered approach and adapts strategies to strengthen supporter relationships and fundraising results.
·Travel and Work Schedule Flexibility: May require occasional travel to visit donors and prospect donors, organizational training, and retreats. Minimal travel expected.