Apply today for a unique opportunity to work in a fast-paced environment within a high performing, dynamic team!As an Trading Services Associate in Trading Services Operations, you will provide back-office support to the product through a comprehensive knowledge base and a constant strive for innovation. You will be responsible for Subject Matter Expert (SME) level understanding of the product(s), external stakeholder servicing, internal stakeholder management, daily process support, and operational processes control oversight.Job responsibilities
Monitor and process daily trade settlements in domestic and international markets
Train and develop staff
Manage stakeholder inquiries and escalation point of contact
Resolve differences on daily cash and position reconciliations
Serve as a point of contact with Relationship/Product Management and with the US Equity, Corp Bond, Treasury, and international trading desks
Manage operations workflow including driving process improvement through innovation and automation
Authorize daily for control tasks and transaction approval
Required qualifications, capabilities, and skills
Excellent verbal and written communication skills, organizations skills with the ability to prioritize, and client service skills
Computer literate with sound working knowledge of all Microsoft Office programs
Ability to adapt effectively to an ever-changing work environment and work to multiple deadlines and prioritize appropriately
Quick learner of both product knowledge and new systems, self-motivated, and meticulous attention to detail
Strong business acumen and problem-solving skills; Able to be give delegated tasks to define appropriate solutions.
Well organized and be able to develop plans and break down into achievable deliverables, be able to identify risk/issues and resolve them to ensure timely delivery.
Team player with strong interpretive and partnership skills, able to partner effectively with many different people and groups. Ability to build and maintain effective working relationships
Preferred qualifications, capabilities, and skills
Financial Services experience and a working knowledge of the Securities Lending and Custody products
The candidate will be aware of the large financial risks that can be incurred through operational errors and negligence
Knowledge of automation systems including Alteryx, User Interface (UI) Path, Tableau, Visual Basic for Application (VBA), etc.
Ability to follow industry news and understand how this impacts daily processes and understanding of regulatory rules and controls
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans