Sales Manager, Glycerin

This role will support commercial efforts for the LDC NAM Ingredients Group, with a focus on glycerin sales and a secondary focus on the broader ingredients portfolio. This individual will market both LDC and third-party produced glycerin, determine pricing, and maintain a book of suppliers and customers.  Successful candidates will leverage their existing customer relationships and glycerin market knowledge to elevate LDC’s customer portfolio with a focus on imported glycerin from LDC Lampung and LDC Brazil.  The candidate will negotiate trades, build relationships with trading partners, and seek opportunities to generate margin and support business growth.  The candidate will also help guide LDC to determine the best new glycerin investments and guide our industry team to create product specifications that customers seek.This position will sit in Wilton, CT. Primary Responsibilities/Essential Functions:Manage key customer accounts for glycerin and relationships internal and external glycerin suppliersManage the new customer acquisition process in its entirety including sampling and documentation reviewsConduct trades and execute contractsAssist in balancing plant production and/or purchases with product sales book to maintain comfortable inventory levels to ensure adherence to contracts and world class customer service and logistics performanceUnderstand market trends, pricing, risk management, and commercial landscape for glycerin with a North American Focus, but also have a view on global trends and price evolutionFoster discussion with the global ingredients team to continually look to take a “world-view” on glycerin and assist the Global Glycerin Product Manager in maintaining an accurate balance sheet for the region.Additional Responsibilities:Report on sales activity and contribute to PNL discussionsBecome knowledgeable of LDC products outside of glycerin with an expectation to cross market those products into glycerin customersCommunicate customer purchasing specifications with LDC team and liaise with the industry and quality teams to support them to achieve best product quality to meet customer needsFollow up with customers on a regular cadence to ensure their needs are met in a timely mannerDevelop a good working relationship with the production plants, warehouse, logistics, quality, credit, legal, and back-office teams and drive information flow between groups as needed for business successCreate presentations for customers or internal management as neededMaintain customer knowledge, price offers, booked business, and contact information in CRMContribute to team discussions with trading ideas and risk management, inside & outside of the ingredients group