Technical Product Manager

Role OverviewThe Technical Product Manager will lead the strategy, development, and optimization of internal tools used to manage live event operations across NBCUniversal’s streaming platforms. This includes metadata systems, live event management, and other proprietary solutions. The role will serve as a key liaison between operations, engineering, and governance teams to ensure tools are scalable, reliable, and aligned with business needs.Key ResponsibilitiesOwn the product lifecycle for metadata and live event management tools, including live event management and custom-built platforms.Collaborate with stakeholders across operations, engineering, and governance to define product requirements and prioritize enhancements.Drive roadmap planning, sprint execution, and release management for internal tooling.Ensure tools meet operational SLAs and support 24/7 live event workflows with minimal disruption.Conduct regular performance analysis and user feedback sessions to identify areas for improvement.Partner with engineering to implement automation and integrations that enhance operational efficiency.Maintain documentation, training materials, and support resources for tool users.Lead vendor and partner relationships related to tooling infrastructure and support.Monitor tool usage, adoption, and ROI to inform future investment and development decisions.Manage a team of product owners that are focused on improving live event operations.Use data and determine ROIs to improve operations and the value to the business.