GIS Manager

Position Purpose: This position is responsible for managing the day-to-day GIS operations and activities for Veolia Norwalk alongside assisting the Collections Manager. The GIS Manager will be responsible for optimizing the performance of GIS workflows, leading data integrity initiatives, and improving the utilization and efficiency of GIS across local departments. They will ensure compliance with GIS technical policies, best practices, and established governance standards. This position will also act as a subject matter expert for their business unit for projects and applications that connect to and leverage GIS and data systems such as workforce management, asset management, customer service, and other business systems. Additionally, position is responsible for aiding the Collections Manager with day-to-day activities including field work, staff supervision, and special projects. The position will also serve as back-up when the Collections Manager is off-duty.Primary Duties/Responsibilities: Manages all functions of the GIS department, including data collection and maintenance, analytics, project management, and team performance.Manages Collections staff and sets relevant and impactful priorities for team members based on the needs of the GIS effort in Norwalk.Responsible for mentoring and identifying skills gaps to encourage effective growth and advancement of Collections employees.Assists Collections Manager with routine tasks including work scheduling, field work, client requests, subcontractor management, and team development.Adheres to the GIS processes based on established GIS standards and best practices.Provides innovative uses of the GIS systems to improve workforce efficiency and optimize the management of information.Drives operational efficiencies of GIS workflows through continuous evaluation and improvement processes.Builds relationships and engages key stakeholders in cross-functional projects and departments, especially with clientBuilds and maintains relationships with external contractors to promote GIS solutions and optimizing workflows to ensure data integrity.Represents the Contract Operations Business Unit on technical committees to advance the use of GIS across the business.Defines, tracks, and reports meaningful departmental metrics to leadership.Provides consistent and effective communication with key stakeholders and business partners.Completes tasks as assigned by the Collections Manager and Project Leader to further improve our GIS and Collections efforts in Norwalk.