Lead, AMS Transition and Delivery Apply now » Date: Jun 11, 2024 Location: Non Hubbell Location, CT, US, 06484-4300 Company: Hubbell Incorporated Job Overview The AMS Transition and Delivery lead is responsible for the day-to-day responsibilities of transitioning services to Hubbell’s selected AMS partner delivering application and infrastructure services. This role ensures that Hubbell’s business and technical requirements are understood and met by our AMS service provider. This individual will work closely with our partner’s AMS transition manager and Hubbell’s I.T. managers and I.T. personnel to effectively transition operational run support services to our AMS partner. This role will work with a broad set of stakeholders across I.T. All operational support of our class Tier 1 and 2 applications and supporting infrastructure will transition to AMS. A Day In The Life
Serves as the interface between I.T. functional and technical teams and AMS service teams.
Monitor and facilitate the functional and technical knowledge transfer to the AMS provider.
Communicate requirements as needed to business area management and end user communities who depend upon services supplied by AMS.
In conjunction with our AMS provider develop and implement a communication plan providing the technical, procedural, and cultural change during service transition.
Collaborate and work in conjunction with Hubbell I.T. and AMS Provider teams to define changes in project plan, requirements, dependencies, resources assignment/availability, roles and responsibilities, and project objectives.
Jointly manage the transition of services in conjunction with our AMS partner.
Attend regular transition meetings according to schedule.
Define and maintain processes to transition change and impact created by project team work to operational support by AMS.
Collaborate with stakeholders, establish, and implement best practice, process, and policies for effective AMS service delivery.
Lead planning of transitions from Project to AMS operations by working in collaboration with AMS provider and development teams.
Support the improvement of AMS governance and standardization of process and reporting.
What will help you thrive in this role?
Bachelor’s degree in computer science, Information Technology, or a related field.
3+ years of experience I.T. application support function
Experience working with I.T. teams and business personnel.
Excellent communication and people skills.
Ability to work independently and as part of a team.
Organizational and project management skills
Competencies Hubbell IncorporatedHubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.Hubbell Unified Business Solutions Hubbell Unified Business Services (HUBS) provides corporate shared services to support all businesses across the enterprise. Functional areas include Engineering, Sales, Operations, Marketing, Finance, Legal, IT, Human Resources, Payroll, Environmental Health & Safety, and Compliance. HUBS employees are located around the world.Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.