Our core values of Community, Compassion, Empowerment, and Excellence are at the heart of our culture and everything we do.We are seeking to hire a Scheduler to coordinate services between clients and caregivers for the continuous fulfillment of the schedules to best meet the client's needs. The scheduler is responsible for all caregivers’ interactions. The scheduler ensures proper staffing of all client’s cases with field employees and works closely with the clinical directors to ensure client satisfaction with services. This is a full-time, Monday - Friday, 32 hours per week, on-site position. This position will remain open through the end of day on May 1st, 2024. What We Offer the Scheduler:
Health insurance – first of the month after 30 days employment
Dental insurance – first of the month after 30 days employment
Vision Insurance
Short-Term Disability
Long-Term Disability
Flexible Spending Account (FSA)
Dependent Care Account
Earned Time
Retirement Account
Pension Contribution
Longevity Benefit
Tuition reimbursement
Your Responsibilities as the Scheduler:
Works independently and creatively and problem solves to create a comprehensive and workable staff schedule per discipline
Assists in keeping schedule updated in electronic medical record (EMR)
Maintain record of staff availability
Collaborates with field staff for patient scheduling needs
Assigns patients to available staff with regard to continuity of care, clinical competence, and geographic location.
Coordinates patient schedules following the clinician's plan of care and informs staff of schedule changes or other pertinent patient specific information
Collaborates with patients and caregivers regarding schedule changes
Demonstrates understanding of payer sources
Demonstrates proficiency in clinical computer system including scheduling in appropriate patient episodes
Maintains staff attendance records as requested, i.e. attendance tracker and time off calendar
Assists with scheduling in other areas as needed, i.e. covers vacation
Other duties as assigned
What You Will Need as the Scheduler:
Proof of Flu Vaccine (October – April)
Current NH Drivers
Automobile insurance
Physical within the last year
Two-step TB test
Lake Sunapee Region VNA & Hospice is a mid-sized agency, providing home health care, hospice, palliative, and personal care services to people of all ages in 32 towns in the Lake Sunapee, Connecticut Valley and Upper Valley regions of New Hampshire.Lake Sunapee Region VNA is an Equal Opportunity Employer.