Established Connecticut restaurant group is seeking a dynamic and strategic Director of Catering & Delivery to expand and lead our on & off-premise business. This person will oversee all aspects of our on & off-site revenue streams, including catering operations, delivery logistics, and third-party platform management. This role requires a mix of operational excellence, strategic thinking, and sales leadership to grow revenue while ensuring a consistent, high-quality guest experience across all touchpoints.
Key Responsibilities:
Strategic Leadership:
o Develop and execute short- and long-term strategies for catering and delivery growth.
o Identify new business opportunities and partnerships to increase market share.
Operational Oversight:
o Oversee daily catering and delivery operations across all concepts.
o Ensure seamless execution of catering orders, from planning through fulfillment.
o Manage and optimize delivery systems, fleet, and third-party platforms.
Team Management:
o Hire, train, and manage catering managers, delivery coordinators, and support staff.
o Foster a culture of accountability, guest focus, and performance excellence.
Sales & Marketing:
o Collaborate with sales and events as well as marketing to create campaigns and promotions that drive catering sales.
o Build and maintain relationships with corporate clients, event planners, and partners.
Financial Accountability:
o Manage budgets for supplies and equipment, forecasting for scheduling , and P&L for the department.
o Monitor KPIs and implement improvements to maximize profitability.
Guest Experience:
o Ensure all off-premise interactions reflect our brand standards.
o Resolve client concerns promptly and professionally.
Qualifications:
2+ years of experience in catering, delivery, or multi-unit restaurant operations, preferably in a leadership role.
Proven track record of growing off-premise sales and managing large-scale logistics.
Strong leadership, communication, and team-building skills.
Proficient in delivery platforms, POS systems, and catering software.
Exceptional organizational skills and attention to detail.
Ability to thrive in a fast-paced, dynamic environment.
Valid driver’s license and reliable transportation (if applicable).
Why Join Us?
Competitive salary + performance-based bonus
Health, dental, and vision insurance
Generous dining discounts across all concepts
Dynamic team and a collaborative culture
Opportunity to build and grow a high-impact division
To Apply:
Please submit your resume, your relevant experience and why you’re a great fit for this role