Regional Support Specialist

Our client, a top real estate firm in Avon, CT is currently seeking a Temp Administrative Assistant with top notch customer service skills. Position starts July 2025. Minimum three month commitment. Monday - Friday onsite, 8am-5pm.The Admin provides critical administrative, operational, and customer service support to our branch offices, leaders, and agents. The Regional Support Specialist team will work together, spending time each week across a group of offices, providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration, and customer service. This position plays a significant role in driving the success of our key principle of helping our agents live exceptional lives.Responsibilities:In collaboration with our facilities and IT partners, ensure all items in the office remain in working orderEnsure needed office supplies are sufficiently stocked and organized, mail is distributedGreet and direct agents/customers as neededProvide white-glove service for agents and clients visiting our offices, promoting the teams available to support them in their businessSupport Agents with any technology, process, or operationally related questionsPromote a friendly, inclusive office culture that reinforces our agent value propositionWork with Agent Onboarding Team as needed to support agent onboarding processEnsure our agents' transactions are efficiently and accurately processed- commission payments are timely and adjustments are avoidedScan physical checks as neededPoint of contact as needed for following up on missing documentation or escalation of transactional issuesDatabase entry and updates - MLS, Transaction ManagerEnsure our agent's transactions are complete for compliance, commission payments are timely and adjustments are avoidedSystems review of Trident and transaction manager, issue resolutions submitted through OnBaseSupport Branch Manager as needed with maintaining office promotional items, sales meetings, new agent orientations, and supporting office cultureAssist real estate agents with their social media and marketing efforts, including creating and scheduling posts, and providing guidance on best practicesMaintain the office's social media presence by regularly updating content and engaging with followersCollaborate with agents to develop marketing materials and campaigns to promote their listings and servicesMonitor social media analytics to track the effectiveness of marketing efforts and suggest improvementsDemonstrate regional support and flexibility by covering multiple offices as needed, ensuring consistent and reliable service across the regionMinimum Qualifications:1+ years customer service experience preferred; Prior Real Estate office experience preferredStrong written and verbal communication skillsTechnologically proficient in all areas including but not limited to familiarity with various operating systems on PCs and Macs and ability to navigate computer softwareProficiency with Microsoft OfficeAbility to communicate effectively with different audiences, including agents, branch managers, and operational support teamsCustomer focused, delivery oriented, ability to multi-taskWillingness to be "nimble" and adjust priorities as neededAbility to travel to additional offices in the region on an as needed basisPay:$20/hourBeacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information:Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.We look forward to working with you.Beacon Hill. Employing the Future (TM)