Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.As a Capability Analyst, you will be contributing to the development and enhancement of our products, collaborating with cross-functional teams to deliver innovative solutions that meet the evolving needs of our customers and the market. By identifying, reviewing and, testing business requirements while utilizing your sharp analytical skills to fulfill the needs of the business and/or clients, you will have an impact on healing the health care system. You’ll have the opportunity to provide business and systems analysis in support of enhancing our Health Benefit Account capabilities. This is a position that affords you the ability to drive processes, quality, and improvement initiatives. As a member of the Consumer Payments product team, you will partner closely with business and technology teams to ensure a best-in-class experience for clients and customers.You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:
Perform requirements analysis and business justification for product enhancements
Work collaboratively across departments to enhance and document Benefit Management functionality and processes to improve client and customer experiences
Lead implementations of new business processes and system features/functionalities
Perform data analysis, identifies trends, performance gaps, and process improvement opportunities
Provide product support and response to business needs and requests
Maintain awareness of best practices/approaches related to quality and productivity
Perform data analysis, identifies trends, performance gaps, and process improvement opportunities
Develop and maintain collaborative and productive working relationships with individuals across a variety of functional areas
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
2+ years of experience working as a business analysis, operations, or systems analysis
1+ years of experience working with Health Benefit Accounts
Solid proficiency with MS Office (Outlook, Word, Excel, and Power Point)
Beginner level experience with Agile methodology
Preferred Qualifications:
Experience conceptualizing, researching, and evaluating new ideas objectively from data-driven and market-informed standpoint and translating ideas into targeted business value
Ability to collaborate with engineering and business teams in highly matrixed environment
Ability to embrace change and respond quickly
Ability for successfully prioritizing multiple tasks, priorities, projects, and deadlines
Proven professional, approachable, positive, team-oriented attitude
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $58,300 to $114,300 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.