Who Are We?Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Job CategoryMarketingCompensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.Salary Range$61,000.00 - $100,600.00Target Openings1What Is the Opportunity?Join the team that collaborates across Travelers to inform business decisions, drive winning strategies and enable the business to capitalize on change. Enterprise Market Research (EMR) provides business and functional area partners with objective, credible and actionable insights; helping to profitably grow the business, build the brand and positively position Travelers within the marketplace. Primary market research roles leverage qualitative and quantitative research methodologies to obtain an understanding of the needs, behaviors, attitudes, expectations and perceptions of key target audiences (customers, prospects, and distribution partners).The Analyst, Market Research Ops manages project operational activities including analytical and reporting support from programming online surveys, project logistics, data analytics and reporting of average complexity.What Will You Do?
Programs online surveys, manages data collection through fielding, sets up data tables and generates findings.
For qualitative projects, responsible for managing recruiting and facility logistics; interpreting and documenting research insights during in-depth interviews and critical meetings; initial verbatim analysis.
Works on a variety of projects of average complexity across all businesses.
Initial set up of findings and data into final deliverable document.
Other duties as assigned.
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
Bachelor's degree in business, engineering, economics, mathematics, statistics, computer science, or comparable analytical degree preferred.
1 year prior work experience preferred
Ability to analyze information from survey or qualitative data.
Ability to derive observations from data and analysis.
Developing Excel, Word, and PowerPoint skills.
Developing technical use with Qualtrics, SPSS, Access, SAS, Ruby, or related software.
What is a Must Have?
Internship or other related experience/education required.
What Is in It for You?
Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment PracticesTravelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([email protected]) so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .