Description Summary: Performs office administrative support functions and provides assistance in the daily operations of the department. Processes and coordinates all required clinical documentation and communication to facilitate complete, accurate, and timely registration and flow of patient. Supports the medical records department as needed and assists in covering the reception area and answering the agency phone.Responsibilities:
Ensures patient registrations are entered timely and accurately
Follows up on patient registration details as directed by the Intake Department and Clinical Management
Monitors assigned tasks, reports and follows up on unresolved discrepancies
Maintains assigned tracking systems with accurate up-to-date information
Notifies Clinical Supervisor of unresolved discrepancies, missing paperwork or documentation
Supports Medical Records Department as needed with checking in documents, tracking and follow up on outstanding documents
Supports Western Connecticut Home Care's customer service reputation by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts
Assists in covering the reception area and answering the agency phone
Fulfills all compliance responsibilities related to the position
Performs other duties as assigned
Other Information: Required: High school diploma or equivalent6+ months of experience in a similar positionWorking Conditions: Manual: Some manual skills/motor coord & finger dexterityOccupational: Little or no potential for occupational riskPhysical Effort: Sedentary/light effort. May exert up to 10 lbs. forcePhysical Environment: Generally pleasant working conditionsCompany: Western CT Home Care IncOrg Unit: 615Department: Clerical Exempt: NoSalary Range: $18.97 - $35.21 HourlyWe are an equal opportunity employerQualified applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other classification protected under applicable Federal, State or Local law.We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation or our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to ensure that you are considered for current or future opportunities.