The Product Manager on the Pharmacy Clinical Strategy team will be the responsible for leading the development and launch of new products and product enhancements for our pharmacy clinical programs, formulary, and/or utilization management offerings.This Product Manager will work closely with pharmacy product peers in Networks, Benefits, and Clinical Programs, as well as with Clinical Program Management, Clinical Operations teams, and Express Scripts/Evernorth colleagues. Other key non-pharmacy specific functional areas include Sales, Underwriting, Finance, Legal, Marketing and Communications, and Agile technology teams. Product development opportunities will be focused on increasing customer growth, delivering best-in-class customer/client affordability, aligning client, customer, prescriber, pharmacy and health plan incentives, promoting holistic customer health and well-being and providing a best in class, differentiated customer experience.Primary ResponsibilitiesKey leader on Pharmacy Product, Clinical Strategy team
Provide leadership as a “go-to” resource on clinical product strategy team for clinical programs, formulary, and utilization management. Generously share, experience and insights as well as provide direction, collaboration and assistance.
Demonstrate curiosity to understand “how” and “why” existing systems/processes operate the way they do. Use knowledge gained to enhance product design and inspire new product solutions.
Develop strong relationships across multiple functions areas
Manage a portfolio of product development projects in various stages of the product life cycle. Be responsible for final product design, market positioning, internal/external communications strategy and overall customer/client experience.
Finalize, prioritized, product development concepts and articulate go-forward project scope and approach.
Finalize project business case, using research, data and scenario modeling to demonstrate full understanding of range of potential outcomes
Develop product positioning, launch and overall communication strategy. Socialize widely to confirm full organizational alignment and support.
Drive executive level understanding and excitement for new product offerings, building credibility and trust as the primary subject matter expert for Pharmacy Product.
Lead product development project team as owner. Work efficiently with multiple internal and external stakeholders to overcome any/all design, build and launch challenges
Make day to day business decisions to manage project scope and budget to agreed upon deliverables.
Update on project progress to executive leadership as required
Provide functional level education, training and support as required
Champion new product offerings during development, launch and ongoing utilization.
Participate in pharmacy product, extended leadership team activities.
Provide input on recommended future direction and focus of Pharmacy Product team
Assist with identification and prioritization of new product development opportunities
Contribute to pharmacy product team best practices to drive continuous improvement
Contribute to the continuing education and development of the leadership team through sharing of subject matter expertise
Technical Skill Requirements
8+ years of experience in product development, finance, business development or Operations.
Working knowledge of pharmacy benefit providers.
Strong PowerPoint and excel skills (e.g., pivot tables, VLOOKUP’s etc.
Excellence presentation skills to leaders
Demonstrated ability to work with remote personnel to achieve agreed upon goals and objectives
Demonstrated ability to organize thoughts and vision into presentation ready deliverables
Demonstrated decision making capability.
Qualifications (i.e., preferred education, experience, attributes)
Bachelor's degree or equivalent work experience
MBA (or equivalent in PBM experience) a plus
8+ years’ experience in product management
Agile Team management experience
Excellent written and verbal communication skills, including demonstrated ability to quickly translate ideas and insights into presentation ready documents
Excellent meeting facilitation and organizational skills
Strong financial, analytical, quantitative and interpersonal skills
Comfort with complex systems and processes
Demonstrated ability to work independently
Demonstrated ability to execute on multiple projects and excel in a results-orientated environment
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.