Will train individuals with any type of service industry install experience that required interacting with customers. Anyone with cable, internet, telecom, HVAC, Electrical, Security Install, construction, AV install, etc background who is interested in FREE training in the telecom/fiber field please reach out.
Vehicle and Tools will be provided
PLEASE INCLUDE RESUME WHEN RESPONDING
Description
This Service Technician will regularly performs service activation and installs of the fiber network to include construction elements such as conduit, fiber, split enclosures, cabinets and utility locating.
Service Techs are at the forefront of customers connection with the community and perform their responsibilities with safety and customer experience top of mind.
Job Duties
Performing general installation of fiber network, including connecting, disconnecting, testing, repairing and maintaining the fiber network.
Directly engaging with customers at install locations to ensure timely, efficient and optimal activation/connectivity.
Completing installs with knowledge of different installation tactics, including optimal utility placements related to wall fishing.
Ability to perform fiber drops on site from handhole to house with supervision.
Understand the mainline and drop-blowing process and assist teams with supervision.
Understand basic concepts of the data center and its components.
Ability to perform basic troubleshooting to identify connectivity issues from home to handhole.
Build a splice dome and express dome installation with supervision.
Understand conduit continuity and light level testing to perform installs, with the ability to identify connectivity issues.
Complete general repair of the network including troubleshooting at the NID/home/handhold.
Basic understanding of Utility locates.
All other duties as assigned.
Additional Skills & Qualifications
Customer interaction
Drops/Installation
FTTH Installation
Fiber Splicing- 1 splice at the house, tying plant to outlet + drop splicing
Cable Routing
Power tools
Ability to participate in on-call rotation
Ability to work in confined spaces.
Ability to do aerial work on a ladder or bucket truck up to 35’ .
Ability to lift up to 75 pounds while practicing safe lifting techniques
Ability to work indoors and outdoors in all types of weather conditions, with provided weather protection materials.
Proficient with all platforms and applications (ServiceMax, Bob, Deputy, etc)
Compliance with all safety related training/practices, including but not limited to ladder safety,
weather, safe driving principles, etc.
Workplace Type: This is a fully onsite position in Durango, CO.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)