Continue Your Experience of a Lifetime!Vail Resorts provides a variety of opportunities for employees to grow in their passion for the outdoors while building lifelong connections with teammates and guests from around the world.As you move from season to season, or begin a year-round career, you’ll continue to receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Our team members are the core of our mission. Providing the Experience of a Lifetime for our guests starts with you.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).Employee Benefits Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons MORE employee discounts on lodging, food, gear, and mountain shuttles 401(k) Retirement Plan Employee Assistance Program Excellent training and professional development Referral ProgramTo Learn More, please review the Benefits Eligibility Summary (https://vailresorts.service-now.com/hrportal?id=knowledge&sysid=4a491bcbdb8b6b0091bb929adb9619fe)Job Summary:The Experienced Ski Valet assists members and guests with storing and issuing skis, snowboards, and poles. Attend to all guest relation/customer service interactions regarding Club and programs and general member services informationJob Specifications:
Outlet: The Arrabelle
Expected Pay Range: $23.00 - $24.26 / hour
Shift & Schedule Availability: Full Time and Part Time Hours Available
Skill Level: Team Lead
Job Responsibilities:
Model and ensure ski valet staff provides personalized, quality ski valet guest service to club members of The Arrabelle Club in a timely, courteous and professional manner.
This position requires a commitment to providing a high level of personalized guest service for all members
Supervise ski valet staff and ensure peronnel provides service to members in the ski locker and ski valet area
Tag, store, inventory, and issue members and guests ski equipment
Locate and deliver members and guests ski equipment to member when member and/or guest arrives each day to go skiing
Receive and transport members and guests skis to ski storage at end of ski day or when member and/or guest is done skiing for the day.
Record ski tuning instructions and transports equipment to and from ski shop.
Engage members and guests in conversation, answer questions promptly and courteously.
Park and retrieves cars as needed.
Transport members and guests skis to ski area to/from garage area as needed.
Assist Valet Services Manager with scheduling of employees
Perform Member Ski Tune billing
Participates in all mandatory staff meetings and trainings.
Other duties as assigned.
Job Requirements:
HS Diploma or Equivalent - required
CO Drivers License preferred, satisfactory driving record required
At least 1 years previous customer service preferred, hotel experience preferred
Prior ski valet and club experience- preferred
Prior supervisor or lead role- preferred
Ability to effectively present detailed information verbally and in writing
Able to work indoors as well as outdoors in winter weather conditions - required
Able to work weekends and holidays - required
Able to lift and carry up to 50lbs - required
The expected pay range is $23.00 - $24.26. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.Requisition ID 502894Reference Date: 07/18/2024Job Code Function: Valet