Job DescriptionProvides support as a member of the Specialty team to include receiving and preparing product, maintaining the Specialty floor and displays, and selling product in support of the regional Specialty vision. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.The ideal candidate for our Café Team Member position is passionate about customer service, has an outgoing and friendly personality, is committed to the principles of teamwork and skill development. The candidate has some food handling and sanitation background including proper glove and mask use, and should have a passion for the craft of espresso production. So, bring your ideas, spirit, and love for coffee to the table, and work with folks who share all those things and want to do something more than the just the status quo! Job Summary You’ll be sharing your talent in crafting a quality cup of coffee with our single-origin and top-tier specialty blends. There are no automated machines with buttons here – you’ll be grinding, tamping and hand pulling espresso shots. You’ll also need a steady hand to brew pour overs, specialty loose leaf tea, and participate in cuppings to stay current with Allegro’s latest offerings. You’ll be sharing your passion and knowledge of coffee and tea with our customers, handling the morning rush with grace and calmness, and providing unparalleled customer service. Duties include daily brewing, espresso machine operation, cash register operation, retail store upkeep, and sales of Allegro coffee. Responsibilities
Performs all duties and responsibilities as communicated by the Allegro Café Team Leader and Tennyson Leadership.
Provides excellent customer service, creating an environment where the customer comes first.
Brewed and espresso coffee drink preparation and tea preparation.
Food preparation
Maintains high level of product quality by adhering to all Allegro recipes and drink quality standards.
Keeps work area clean at all times, ensuring a sanitary and orderly work environment for drink preparation.
Daily sales, cash register operation and end of day cash count.
Maintains extensive knowledge of Allegro products and suggestively sells when appropriate.
Front desk coverage when needed. Checking in guests, sorting packages, maintaining supply closet, providing team member coffee, and miscellaneous administrative tasks.
Qualifications:
Have a passion and knowledge for coffee/tea and related products and equipment.
Exceptional customer service skills.
Good organizational skills with the ability to multitask and work independently or in teams.
High standards of excellence and the ability to work to high quality and customer service standards.
Outgoing and engaging personality with the ability to create excitement around our products.
Excellent written and verbal communication skills.
Prior café experience preferred but not required.
Ability to perform physical requirements of position.
Ability to work a flexible schedule including nights, weekends and holidays as needed.
Where applicable, TIPS (Training for Intervention Procedures by Servers of Alcohol) course completion required and must be 18 years or older to serve alcohol.
Working Conditions:
Standing and walking for extended periods of time, up to 8-12 hours.
Bending, stooping and climbing.
Mental and physical dexterity.
The wage range for this position is $18.50 - $32.01 Hourly, commensurate with experience. Whole Foods Market offers “Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire.At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs. Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.Posting End Date: 05/07/2024Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.Learn more about careers at Whole Foods Market here (http://www.wholefoodsmarket.com/careers) !Privacy Notice (http://careers.wholefoodsmarket.com/global/en/privacy-notice)