Bike Mechanic - Summer 2025

Position SummaryThe Bike Mechanic ensures every guest enjoys a safe, smooth, and high-performing ride by expertly building, tuning, and maintaining both customer and rental fleet bikes. This role supports an exceptional guest experience by delivering quick, precise service and helping guests feel confident in their equipment. By maintaining high standards of quality and care, the Bike Mechanic plays a key part in each guest’s summer adventure. This position reports to the Bike Manager.The budgeted pay range for this position starts at $23.50.Applications for this position will be accepted until May, 19, 2025 for the 2025 Summer Season.Essential Job FunctionsAssists customers in an enthusiastic and courteous manner; provides “wow” customer serviceResponsible for properly taking in all service work including correctly filling out service work orders, scheduling an appropriate number of repairs and completing those repairs in a timely mannerAdvises and assists customers with their product selection without biasCommunicates with bike shop manager repair and warranty part needsDevelops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introducedAssists with bike sales and any other bike floor duties as neededResponsible for maintaining rental bike fleetMaintains a clean and safe workplacePerforms other duties as assigned