We are looking for gearheads to join our 4 Wheel Parts retail store sales team! Job Summary: As an Aftermarket Parts Salesperson , you will play a pivotal role on our dynamic team , serving as a subject matter expert focused on sales and customer service of aftermarket automotive components. Responsibilities:
Initiates excellent service by greeting, engaging, and conne cting with all customers
Drives sales by utilizing suggestive selling techniques and product knowledge to promote and sell additional parts and services
I nform customers with questions and inquiries while communicating monthly sales and promotions
Skillfully foster s customer relationships to cultivate loyalty and build customer retention through in-person interactions and social media
Contributes to inventory control and shrinkage percentages by thoroughly organizing, monitoring , and displaying parts and products
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and development of professional skill set
Understands and a dheres to all company policies, procedures, safety, and environmental rules
Maintains store cleanliness and appearance to uphold a safe and secure work environment
Work with your team to provide excellent customer service
We have multiple levels of sales roles available, depending on your experience.
Qualifications for Entry Level:
Demonstrate novice proficiency in lift kit , wheel and tire application knowledge , and general aftermarket Jeep and Truck accessories
Continually meet or exceed monthly targets in labor , merchandise , and warranty sales percentages
Discover the essential steps of the sales journey including effective selling techniques and proven industry methods
Proficiency with operating computer software, parts database, and point of sales systems
Ability to lift up to 50 lbs., and team lift up to 100 lbs.
Ability to communicate professionally and clearly with both internal and external parties
Ability to read and comprehend written instructions and work orders
Must be able to work scheduled store hours at specific location
Qualifications for Intermediate Level :
Meets all qualifications above and can demonstrate intermediate proficiency in lift kit , wheel and tire application, interm ediate aftermarket Jeep and Truck accessories , and demonstrate an understanding of selling techniques
Qualifications for Advanced Level:
Meets all qualifications above and can demonstrate advanced proficiency in lift kit , wheel and tire application, advanced aftermarket Jeep and Truck accessories, drivetrain , and lighting knowledge , and possess the ability to initiate the close of sale with minimal supervision
Qualifications for Senior Level:
Meets all qualifications above and can demonstrate expert proficiency in lift kit, wheel and tire application , advanced aftermarket Jeep and Truck accessories, drive train, and lighting knowledge , and be able to close the sale with no supervision
Work Environment:
Customer - facing position in r etail store (answering phones, using computers , point of sale, escorting customers around showroom floor)
Occasionally in teract with employees in the service department with concrete floors, industrial structure, vehicle lifts, workbenches/workstations, stationary and moving vehicles and other automotive workshop facility equipment
May be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions
W orking in various physical positions including standing , balancing, stooping, kneeling, reaching, carrying, and lifting
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the organization's ongoing needs.
We are committed to working with and providing reasonable accommodation for individuals with disabilities. Please tell your recruiter if you need accommodation during the interview process.
Pay offered based on multiple individualized factors including retail location, job-related knowledge, skills, and experience. Pay ranges based on a 40-hour work week . The total compensation package also includes a commission plan.
TAP | 4WP is an EEO/AA - W/V/D/M and is proud of our diverse employee population. Employment offers include a requirement for successful completion of a background investigation, and pre-employment drug screening. We use E-Verify to determine employment eligibility for all new employees. E-Verify is a joint effort among employers, the U.S. Social Security Administration (“SSA”) and U.S. Department of Homeland Security (“DHS”).