Vacancy caducado!
Challenging Today. Reinventing Tomorrow.We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.At Jacobs, we challenge the status quo and redefine how to solve the world's greatest challenges, transforming big ideas into intelligent solutions for a more connected, sustainable world.Design your career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrowYour Impact:Description of Duties:The Global Network Operations Security Center (GNOSC) Server/Applications/Watch Officer supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:· Be responsible for assisting in facets of a continuous 24/7 Global Network Operations Center, communicate with the MDA GNOSC event team, the GNOSC Mission Support Team, and execute Server/Applications/Watch Officer duties in direct support of MDA events, exercises and war games.· Create, and respond to Remedy Incident Tickets, working with customers to resolve network communication issues.· Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity.· Support and service maintenance activities to include Change Management coordination during the assigned shift day/time.· Be responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer.· Perform administration of Linux and Windows environments to include troubleshooting, break fix activities, the patching and remediation of servers, and system audit log reviews as required.· Provide for the operations and maintenance for complex application systems. Support for a variety of software platforms in an Active Directory environment utilizing MS SQL Server 2016/2019 and Internet Information Service (IIS) 10 as well as other tools.· Battle Rhythm monitoring of applications. Troubleshoot and resolve found application issues. Resolve software conflicts, install, configure, patch, update Windows Server 2016/2019 application software, troubleshoot and resolve client-server and web application issues.· Install/configure IIS and web applications. Troubleshoot and resolve issues for other applications technologies to include· RHEL, Apache, Tomcat, and others. Apply DISA Security Technical Implementation Guides (STIGs) for web servers and websites· Manage COTS, GOTS, and other developed software applications.· Coordinate with the GNOSC Watch Officers, Event Team and other GNOSC MST personnel on IT Incident Management requirements, to ensure proper site, service and application outages and/or degradations are effectively escalated, managed and resolved with full communication of status, plans, and actions by providing senior leadership and the· Government customer the latest status through resolution.· Coordinate the Mission Support Schedule to ensure all CIO assets directly support event requirements and to work in concert with operations personnel, ensuring assets are identified and scheduled.· Provide post event recommendations such as “Lessons Learned” and “Hot Wash” inputs.The successful candidate will be able to:· Coordinate with the GNOSC Manager, GNOSC Event Team Lead, and Watch Officers to meet service levels defined for the IT Services organization.· Coordinate with Change Management and other key leadership to ensure pre-defined service levels for the IT Services organization are achieved and to also provide insight into the impacts of the event posture.· Execute the job roles/responsibilities· Provide guidance and lead troubleshooting in dynamic, time constrained scenarios to matrix staff, including network, systems, servers, and application engineers, in a geographically distributed enterprise.· Demonstrate excellent customer service skills and possess the ability to work with little supervision.· Demonstrate proficiency in developing comprehensive and detailed documentation.· Follow documented processes and procedures, and provide feedback to update as necessary.· Work well in team environment.This position can be filled at Schriever SFB, Colorado Springs, CO.This position is expected to pay $68,000 - $93,000 annually; depending on experience, education, and any certifications that are directly related to the position.This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate will be assigned as an employee for Jacobs or one of our teammate companies.Jacobs health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.#cjpostHere’s What You’ll Need:Basic Requirements:Must have one of the following combinations of education and experience: HS Diploma (or GED) and 2 years of general experience; Associate’s degree and 0 years of general experience.· Must have 2.5 years of directly related experience· Must have a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher.· Must have an active DoD Secret Security ClearanceDesired Requirements:· Experience in metrics-based IT Operations and Maintenance· Experience with Remedy Ticketing System· Experience with Windows Server 2016/2019 and Linux· Experience with complex application systems, PowerShell, RHEL, IIS, Apache, TomcatJacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
Vacancy caducado!