Vacancy caducado!
Steamboat Resorts by Vacasa is seeking a year round front desk agent for our Timber Run property!
Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes.
What you’ll do
-Act as the first point of contact for our guests, vendors, and, occasionally, our owners within a local management office
-Be responsible for taking incoming phone calls, occasional outbound calls, and responding to emails or chats on a daily basis from guests who have questions or concerns about a reservation, statement or other concern
-Assist with the creation and delegation of maintenance and housekeeping tickets (If applicable)
-Verify unit availability to assist with scheduling vendor or realtor visits
-Meet and maintain Vacasa standards and metrics such as guest satisfaction, accuracy, efficiency, and inquiry conversion to reservations
-Build and maintain business relationships and open lines of communication with other internal support teams
Skills you’ll need
-Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
-Professional in all forms of communications such as email, phone calls, video calls and texts
-Strong attention to detail
-Prior hospitality experience preferred
-Availability to work Sunday through Saturday, early mornings and evenings as needed
What you’ll get
Health/dental/vision insurance—100% coverage option
401K retirement savings plan with up to a 6% company match
Employee Assistance Programs
Vacation time
Paid sick leave and holidays
Career advancement opportunities
Employee discounts
All the equipment you’ll need to be successful
Great colleagues and culture
For all job requirements, and to apply, please visit https://www.vacasa.com/careers/positions/?ghjid=2059580!
Vacancy caducado!