Create a healthier, brighter future for pets, pet parents and people!If you want to make a real difference, create an exciting career path,
feel welcome to be your whole self and nurture your wellbeing, Petco is the
place for you.Our core values capture that spirit as we work to improve lives by doing
what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we arePetco is a category-defining health and wellness company focused on improving
the lives of pets, pet parents and Petco partners. We are 29,000 strong
and operate 1,500+ pet care centers in the U.S., Mexico and Puerto
Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive
care clinics and eight distribution centers. We're focused on purpose-driven
work, and strongly believe what's good for pets, people and our planet is goodPosition OverviewAs a Sales Solutions Generalist you'll provide each customer with the best
experience possible by helping them find and purchase animals, supplies and
services. During each interaction, you will discuss the needs of the guest
and their pet/s to provide solutions for today, as well as in the future
and assist with connecting them with a Specialist when appropriate. You'll
work the cash register and ensure that our merchandise is properly stocked and
priced, providing an excellent experience for each of our guests. You can
excel in this role by exhibiting a passion for the welfare, health, and
proper handling of all animals as well as being a positive partner within the
whole Pet Care Center team.Position ResponsibilitiesTo perform this job successfully, an individual must be able to perform each
essential job duty satisfactorily. Reasonable accommodations may be made to
enable qualified individuals with disabilities to perform essential job
functions.Provide a great experience by engaging with guests utilizing your acquired
skills and training.
Assist guests in the proper selection of merchandise in accordance with their
identified needs.
Demonstrate a high level of interest in the welfare, health, and proper
handling of all animals.
Process transactions in a way that creates a great experience for each guest.
Generate future business through a deep understand of the guests and their
pet/s.
Perform related duties in support of the Pet Care Center attaining its
assigned sales goals.
Ensure merchandise is stocked, priced, and displayed to create a great
presentation for our guests.
Completes and applies training programs to maintain a high level of expertise
of their role.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and as needed refers to the Leader on Duty.Other Essential DutiesUTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest
experience within our Pet Care Locations. Utilizing the behaviors within our
Sales Model is critical to being able to identify and solve for their needs
both today and in the future.CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training
programs to maintain our safety protocols. Bottom line, the safety of
partners, guests and pets is our #1 priority.BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to
creating a culture that is centered around solving for the health and wellness
needs of pets.ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will
have the opportunity to participate in developmental programs to support your
continued growth throughout your career.Basic QualificationsBe able to work successfully within a team. In addition to having a
professional appearance and demeanor, applica ts must also demonstrate a
keen and genuine interest in animals and their care. Good interpersonal and
verbal communication skills are necessary due to the nature of interaction
with the public and other partners and leaders within the store.Preferred QualificationsPrior experience within sales, retail, or related field. Possess a high
level of knowledge of pet nutrition and an aptitude for sales techniques.Supervisory ResponsibilityNoneWork EnvironmentThe majority of job duties are conducted indoors, although merchandise