Lottery Jackpot Drawings Supervisor - In OfficePrint (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4461196) ApplyLottery Jackpot Drawings Supervisor - In OfficeSalary $64,860.00 - $84,324.00 AnnuallyLocation Pueblo, COJob TypeFull TimeJob NumberTFAA-02648-05.2024DepartmentDepartment of RevenueDivisionLottery - Operations & DevelopmentOpening Date05/22/2024Closing Date6/7/2024 5:00 PM MountainFLSADetermined by PositionType of AnnouncementThis position is open only to Colorado state residents.Primary Physical Work Address225 North Main Street, Pueblo CO 81003FLSA StatusExempt; position is not eligible for overtime compensation.Department Contact InformationLily Keenan, HR Analyst [email protected] To ApplyPlease submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
Description
Benefits
Questions
Department InformationThe mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect. The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video ! Helpful tips for applying: Applying for a Job with the State of Colorado . What Happens After You Apply. (https://youtu.be/Bevm6F3LfBM) Description of JobWho we are: The Lottery'smission is to maximize the proceeds from Lottery game sales to support the Lottery's beneficiaries for the good of all Coloradans. The Operations Section is in charge of daily operations and support of the Lottery, including oversight of the following units: Draw/Computer Operations, Retail Operations and the Business Analysis Management Office (BAMO). These units support drawings, rulemaking, claims processing, customer service, facility support, quality assurance and customer acceptance testing, training, OIT Interagency oversight, and related-contract management. What we do: Draw Operations is responsible for conducting all Jackpot Drawings in accordance with the Colorado Lottery Statutes, Rules, Drawing Guidelines, Drawing Schedules, and predefined alternative procedures as needed (i.e. lockdown, manually conducting a drawing, disaster recovery, etc.) This position also supports the lottery business by monitoring, maintaining and uploading vendor files, provides support to the BAMO section and performs all 2nd Chance, Bonus and Promotional Drawings. A typical day as a Drawings Supervisor:The Drawings Supervisor is a tech savvy communicator who knows how to navigate various computer systems and software in order to conduct Lottery draws and also understand how to communicate with the team, Lottery Commissioners, leadership and vendors regarding Lottery Draw rule making and draw related information. This position will attend Commission Board Meetings, create draw rule guidelines and update the Lottery's website. The successful candidate in this position is a problem solver with leadership skills who can manage the workload and schedule of a multiple shift team and is experienced with script writing and maintenance. If you're organized, detail oriented, analytical minded and able to communicate effectively, then this may be the job for you! Primary Duties:
Supervises and coordinates the day-to-day work of the draw staff. Develops unit work schedules, assigns tasks, monitors activities, verifies the draw technician's work product, and establishes work standards.
Develops guidelines for scratch and online games (jackpot, second chance and promotional) and rulemaking and rule change submissions for the Division.
Resolves drawing-related issues or events as they pertain to promotional or second-chance drawings.
Provides expertise to determine testing support of drawings procedures with new jackpot games and enhancements, including second-chance and promotional drawings.
Oversees the contract management for the number drawing systems and auditor.
Maintains computer scripts, applications and internal programs that have been developed to streamline the unit's workflow. Creates and maintains the Lottery proprietary computer scripts that are not maintained by OIT common policy.
Maintains all necessary documentation for auditing purposes and will provide cross training for the analysts in BAMO for the draw unit.
Position Details:This position reports to the Pueblo Office (no work from home or hybrid option) and fills in shifts outside of normal working hours, to possibly include evenings and weekends. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal RightsResidency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application. Class Code & Classification Description: Technician V - H4M5XX (https://drive.google.com/file/d/0B4enHpLSVk4ebVRoRUVnYy00ejQ/view?resourcekey=0-TbgYEVVIh1n4skY3x9jzQA) MINIMUM QUALIFICATIONS:Must meet one of the following or any combination of experience/education to meet the qualifications: OPTION 1: 5 years of experience working in an Information Technology (IT) focused role.
Experience could be gained in roles such as IT Customer Service Support, IT Helpdesk, Software Tester, Systems Tester, Computer or Systems Analyst, Computer Programmer, or Computer Systems Engineer.
OPTION 2:
Associate's degree from an accredited institution in Computer Science, Information Technology, Computer Engineering or closely related area as determined by the Department.
AND
3 years of experience in an Information Technology (IT) focused role.
Experience could be gained in roles such as IT Customer Service Support, IT Helpdesk, Software Tester, Systems Tester, Computer or Systems Analyst, Computer Programmer, or Computer Systems Engineer.
OPTION 3:
Bachelor's degree from an accredited institution in Computer Science, Information Technology, Computer Engineering or closely related area as determined by the Department.
AND
1 years of experience in an Information Technology (IT) focused role.
Experience could be gained in roles such as IT Customer Service Support, IT Helpdesk, Software Tester, Systems Tester, Computer or Systems Analyst, Computer Programmer, or Computer Systems Engineer.
NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
Substitutions: Appropriate education will substitute for the required experience on a year-for-year basis.Special Qualifications:
Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare. Jackpot Drawings are conducted 7 days and nights a week. Position must be able to support drawings and critical nightly processing as required due to emergencies and expected or unexpected absences.
Applicants must also undergo a conflict-of-interest assessment to determine compliance with the provisions of C.R.S. § 44-40-110, and must remain in compliance with C.R.S. § 44-40-110 for the duration of their employment with the Colorado Lottery.
Applicants and immediate family members must comply with restrictions on game play.
Applicants and immediate family members must ensure compliance with appropriate Lottery laws and rules, including conflicts of interest.
Preferred Qualifications:
Experience as a supervisor, work lead, subject matter expert (SME) on a team, or project lead that has distributed workload and managed team schedules
State experience in an IT role
Knowledge of lottery operations
Additional years of experience with computer script writing and/or maintenance
Proficiency with computer programs and able to navigate computers
Proficiency with commonly used computer apps (Filezilla, GoodSync, Microsoft Office, Google Suite, VPN, etc.)
Problem solving and troubleshooting skills
Experience with process improvement
Demonstrated verbal and written communication skills
Conditions of Employment with the CDOR :
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations .
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
The eligible list established from this posting may be used to fill additional vacancies.
Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
APPEAL RIGHTS
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.
Supplemental InformationEquity, Diversity, and Inclusion Compliance The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law. The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Jacqueline Brown-Tremble at [email protected] We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply. If not applying online, submit application to: If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to [email protected] by the closing date and time of the application period listed on this announcement. Methods of Appointment: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.01 Describe your experience leading the work of others as a supervisor, manager, team lead, or team SME. Include if you've managed a team's work schedule that involved different shifts. 02 Describe your experience with computer script writing and maintenance. How many years of experience do you have, where did you gain this experience and what programming language(s) were used? 03 Describe your experience with process improvement. Include what kinds of processes you worked with and your level of involvement. 04 This position works with many different systems/software that requires troubleshooting and the ability to understand how technology works. Please list system tools, software and computer applications that you have worked with and what your proficiency level is. Include how often you use them and what were they used for. 05 CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care. 06 CDOR- If you are a current classified employee of another agency or department within the State of Colorado, please indicate your current classification. If not, please simply respond with "NA" 07 CDOR - Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended. Required QuestionAgencyState of ColoradoAddressSee the full announcement by clickingthe "Printer" icon located above the job titleLocation varies by announcement, Colorado, Websitehttps://careers.colorado.gov/ApplyPlease verify your email addressVerify Email