DescriptionApplication Deadline: April 3rd, 2024
"Goodwill offers a chance to make a difference" Are you ready for a job
you'll love?
Come join our incredible team !
Donation hours at our Retail Centers are Monday through Saturday 9:00 a.m.
to 8:00 p.m. and Sunday 9:00 a.m. to 7:00 p.m. Shifts can start as
early as 8:30 am and end as late as 8:30 pm.
Pay: $15.65 Hr. Part Time employees are eligible for paid holidays, sick
leave, jury duty and bereavement leave. Part time employees can also make
pre-tax contributions to a retirement plan and some part time employees who
work enough hours in a year may become eligible for employer contributions to
their retirement.
JOB SUMMARY: The Donation Services Associate I is typically the first point
of contact for customers that are dropping off items at retail centers.
Donation Services Associates provide excellent and friendly customer service
by greeting customer's timely and helping as needed that may include lifting
or unloading donations from a customer's vehicle or other area. Associates
are expected to handle goods with care, showing respect for items donated.
ESSENTIAL FUNCTIONS:
Provides excellent Customer service, greeting customers in a timely
manner, answering product questions as needed.
Assists every customer by unloading donations from vehicle or other area(s).
Ensures donated items are handled with care and sorted into appropriate bins
or production areas.
Inspects all donations within assigned areas and make decisions on quality to
sort appropriately for the sales floor or to be shipped to other locations.
Ensures a safe, organized, and clean environment is maintained for both
customers and fellow employees within the donations entrance and parking lot
areas.
Maintains remote donation centers shed and trailer, following appropriate
opening and closing procedures when working at a remote site.
Orders supplies using provide computer equipment and software programs.
Ensures supplies are kept well stocked at remote site(s) as necessary.
Tracks and reports donation levels daily to ensure trailers do not become over
stocked when working in remote donation center locations.
Works with transportation department and dispatchers to schedule trailer
pick-ups and drop-offs at remote locations.
Follows all retail center policies and procedures.
Follows all safety processes and procedures to help provide a safe working
environment for employees and customers.
Cross-train in other departments or areas; act as a back-up for other areas
as required.
Performs other duties as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Education:
High school diploma or equivalent preferred.
Experience:
One (1) year of retail experience preferred.
Other:
Must be able to make decisions by following Goodwill standards and guidelines.
Must have basic computer skills to be able to log into a computer system to
order supplies and to send and receive email.
Must be able to work in various weather conditions with varying temperatures.
Must be able to use safety equipment to assist with lifting heavy objects such
as a dolly or pallet jack.
Must be able to communicate effectively with customers, managers,
supervisors, staff, and peers Must be able to work a varied schedule to
include weekends, evenings, and holidays with occasional overtime as
necessary.
Core Competencies:
Communication, Level 1
Customer Focus, Level 1
Excellence, Level 1
Knowledge and Skills, Level 1
Teamwork, Level 1
Trust, Level 1
Functional Competencies:
Time Management
Physical Requirements
Attachment to Job Description
Job Title: 588 - Associate I, Donation Services D pt Number: Varies - Retail
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Guide to Physical Requirements:
Continuously (5-8 hours)
Frequently (3-4 hours)
Occasionally (1-2 hours)
Never
LIFTING: (as defined by ADA)
Heavy: 45 lbs & over - FREQUENTLY
Moderate: 15-44 lbs - CONTINUOUSLY
Light: 14 lbs & under - FREQUENTLY
CARRYING:
Heavy: 45 lbs & over - FREQUENTLY
Moderate: 15-44 lbs - FREQUENTLY
Light: 14 lbs & under - FREQUENTLY
PUSHING/PULLING - FREQUENTLY
REACHING:
Above Shoulder - FREQUENTLY
At Shoulder - CONTINUOUSLY
Below Shoulder - For full info follow application link.