Job DescriptionDay-to-DayInsight Global is looking for an Account Manager to join their team! This candidate will be overseas helping support their clients.Responsibilities:
Focused account support - presales, placing orders, implementation, and post-sales support.
Act as liaison between the supplier and the client to communicate order related issues, provide updates, and relay questions in a timely manner.
Delegate tasks as needed to Account Support Professionals
Organizing meetings with the team, clients, and suppliers
Communicating project timeline with the team on a weekly basis
Trouble Tickets and Maintenance Notifications - working with the client and carrier to resolve issues and communicate down times for maintenance.
Advise the client on related items in technology.
Utilize CRM software to manage tasks, projects, trouble tickets, and communication with the team daily, keeping the information up to date.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and RequirementsMust-havesMinimum of 3-5 years in telecommunications/technology.Recent experience in a sales / account management role, maintaining/growing a base of clients.Excellent organization skills, detail oriented.Strong sense of urgency, and positive attitude.Ability to multitask.Proficiency with MS O365 suite of applications.Experience with outbound calling. Plusses:BS/BA degree or equivalent.Knowledge of HubSpot or similar sales CRM. nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].