Campus Card Services ManagerPosting Number: JR105575
Location: ColoradoEngineering a world of possibilities
Join our dynamic team at Colorado School of Mines where you will play a vital
role in enhancing campus life through the management of our campus card office
within auxiliary services.As the Manager of the BlasterCard Office, you'll oversee the production
and distribution of ID cards for our faculty, staff, students,
retirees, and affiliates, as well as key cards for special events and
summer camps. This position offers an opportunity to develop a comprehensive
understanding of BlasterCard policies and procedures while utilizing
cutting-edge software and hardware.We're looking for an enthusiastic individual with strong communication and
customer service skills who is eager to collaborate with diverse stakeholders
and proactively address questions and concerns. If you're ready to make a
positive impact on our campus community, we invite you to apply!This works takes place on campus in Golden, Colorado.
Primary ResponsibilitiesOperationsManage the daily operation of the campus card program. Plan, monitor, and
direct activities involving the campus card and maintain audit procedures
consistent with university objectives. Establish customer service standards
and effective procedures for system operation.
Develop and maintain an advanced level of expertise in the application and use
of state-of-the-art programs, software, and equipment that is essential to
the campus card program and functions.
Provide technical and organizational leadership for the acquisition and
implementation of new hardware and software that affect the campus card
program that interface with other university entities.
Provide technical expertise in the operations of the campus card system.
Identify strategic planning goals and new applications for development and
implementation.
Work with food service provider, Residence Life, and Bursar to develop,
create, implement, and track all meal plans.
Provide technical expertise and training for any new Point of Sale equipment
and/or peripherals.
Work with Event Services to develop, create, and issue Summer Conference
cards that will allow for both access and meal tracking.
Assist university departments with requests for customized/special use cards
and additional services.
Maintain Student Life access controls within the access system.
Collaborate regularly with Access Services, ITS, Residence Life, and
other campus partners to maintain processes, procedures, and software.
Communicate regularly with various campus partners about updates, outages,
or information about the campus card.
SupervisionRecruit, hire, and evaluate BlasterCard student employees.
Manage and schedule hourly student staff.
AdministrationDevelop and prepare budgets for the campus card program.
Purchase, secure, distribute and track usage of all necessary card
production supplies.
Provide operational, statistical, and financial reports and written
recommendations as scheduled and requested.
Create and analyze assessment data and initiatives for reporting and
decision-making across the division.Minimal QualificationsBachelor's Degree from an accredited college or university. Work experience
may substitute for the bachelor's degree on a year for year basis.
3 years of experience in campus ID systems or related computer systems
Analytical skills: The ability to collect, interpret, and use data to
make decisions.
Business-focused: The ability to identify strategies and techniques to meet
organizational goals while adhering to financial and other business concerns.
Communication: The ability to communicate verbally and nonverbally with
colleagues, subordinates, and upper management.
Leadership: The ability to guide the efforts of other professionals, such
as software vendors and IT professionals.
Organization: The ability to manage time, pay atten ion to detail, and
work on multiple tasks simultaneously.
Exceptional interpersonal and customer service skills.Preferred QualificationsBachelor's degree in computer science and software engineering or related
field.
Aptitude for learning and using information technology systems and services.Salary and Benefits$58,656 - $63,000Mines takes into consideration a combination of candidate's education,
training and experience as well as the position's scope and complexity,
the discretion and latitude required in the role, work location, and
external market and internal value when determining a salary level for
potential new employees.