Full and Part Time: To coordinate the clerical and administrative duties for Owners. This position is also responsible for handling the phone duties part time between the hours 8am-5pm weekdays. This is an AT WILL position.
SUPERVISION RECEIVED
Receives direction from the owners.
ESSENTIAL FUNCTIONS OF THE POSITION
Coordinates and contacts customers for last minute changes regarding late arrivals for Team Leaders and Project Managers
Works with in house collections regarding collecting deductibles, progress payments and final payments, when needed
Coordinates with other office staff to complete projects, paperwork and keep the processes timely for each project in PSA.
Entes logs notes in PSA and job field files, as necessary
Performs general administrative work as necessary, including preparing reports and correspondence, reviewing correspondence, copying and filing, preparing purchase orders, daily work orders and daily communication with the Supers and Project Manager about ongoing projects
Assists the office staff, as needed
Answers the phones from 8am-5pm weekdays, directs calls and office admin when needed
Demonstrates a positive image of the Company to staff and clients; this shall include oral and written communication and visual presentation
Applies all safety rules and regulations to work efforts and prevents work hazards
Other duties as assigned when ready
QUALIFICATIONS
Ability to:
Accurately manage schedules, including contacting customers regarding changes, delays and other issues
Provide exemplary customer service to clients, employees and vendors
Manages crises as they occur
Assist in problem solving and in making the Company more effective and efficient
Work on call answering phones and entering jobs in PSA, as needed
Apply general mathematical and data entry skills
Knowledge of:
Basic principles and practices of organization and administration
Modern office practices and technology, including Microsoft Office, Teams, Outlook, copiers, telephone, facsimile, etc.
Proper digital filing techniques, office efficiencies and timely processing of paperwork
Appropriate, pleasant and professional phone skills and resolution of customer complaints and issues
Professional ethics
English usage, spelling, grammar and punctuation; basic mathematics
Company policies and procedures
Pertinent federal, state and local laws, codes and regulations that govern the areas of the position.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying.
A typical way to obtain the knowledge and abilities would be:
Experience:
Two years of consistent professional experience in assigned or related field
Training/Education:
Associates degree from an accredited college, College courses.
License and Special Requirements:
Possession of, or ability to obtain an appropriate, valid driver’s license and satisfactory driving record
Computer literate with knowledge and experience in MS Outlook, Word, Excel and Teams
PHYSICAL DEMANDS
Must possess:
Mobility to work in a standard office setting and use standard office equipment
Accurate vision to read printed materials and a computer screen
Ability to communicate in person, before groups, and over the telephone
Finger dexterity to operate a computer keyboard, writing implements, office equipment and calculator
Ability to occasionally bend, climb or balance, kneel, stoop, walk, push, and pull drawers open and closed to retrieve and file information
Ability to lift 25 lbs. necessary to perform job functions
Ability to use hands to handle, feel or operate objects, tools or controls and reach with hands and arms
WORKING CONDITIONS
Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing Company policies and procedures
EQUAL OPPORTUNITY EMPLOYER/AMERICANS WITH DISABILITIES ACT COMPLIANT/VETERAN’S
PREFERENCE POLICY/DRUG FREE WORKPLACE
Job Types: Full-time, Part-time, Internship
Pay: $18-$20 per hour
Job Types: Full-time, Part-time
Salary: $18.00 - $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Preferred)
Ability to Relocate:
Johnstown, CO 80534: Relocate before starting work (Required)
Work Location: In person