Posting Detail InformationWorking TitleCritical Care Services SupervisorPosition LocationFort Collins, COWork LocationPosition is fully in-office/in-personResearch Professional PositionNoPosting Number202500228APPosition TypeAdmin Professional/ Research ProfessionalClassification TitleManagement INumber of VacanciesWork Hours/Week40Proposed Annual Salary Range$60,000 - $72,000 (salary is commensurate with experience)Employee BenefitsColorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)
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Desired Start DatePosition End Date (if temporary)To ensure full consideration, applications must be received by 11:59pm (MT) on02/24/2025Description of Work UnitVeterinary Teaching HospitalThe mission of CSU VTH Small Animal Critical Care Services, the pinnacle of veterinary medicine and education, is to ensure the advancement of patient welfare through a vital system distinguished by: personal excellence; compassionate care; exemplary education; collaborative & transformative research; and mutual trust with our community. This position reports to the Urgent Care/Emergency Unit technician manager.Why work at Colorado State University?CSU was recently ranked first among Colorado-based educational employers and fifth among all in-state employers in Forbes magazine’s “America’s Best Employers by State!”We are looking to add individuals to our team who have the following characteristics:
Confidence – they expect success in what they do
Compassion – they have genuine care and concern for others
Commitment to Inclusive Excellence – they engage principles of diversity, equity, inclusion, and justice in all they do, valuing a supportive community where everyone’s contributions are valued, and all voices are heard
Empowerment – they use their knowledge and skills to adjust, change, and improve daily tasks/work for themselves and others
Integrity – they are honest, and others trust them
Responsibility – they take ownership of decisions and actions
Our Investment in YouColorado State University ( CSU ) is committed to providing employees with a strong and competitive benefits and well-being package that supports you, your health, and your family.These CSU resources help with many aspects of your life – financial, physical, emotional, family, workplace wellness. These resources are part of our investment in you.Employees are benefits eligible when working a minimum of 20 hours per week;benefits outlined below reflect full-time status of 40 hours per week; some benefits would be prorated for part-time status.
Paid time off to include 24 vacation days, 15 sick days, 11 paid holidays annually
Comprehensive benefits programs and services including Medical, Dental, Vision, Life, Disability, Parental Leave, work/life resources, and more
Robust Employee Assistance Program ( EAP ) for your overall well-being
FREE college credit courses (up to 9-semester credits per year) through the Employee Study Privilege program
Tuition Scholarships up to 50% for eligible family members
FREE employee growth opportunity through CSU training and development opportunities
After-school programs and summer camps for kids
Community Discounts
FREE MAX transit use with CSU identification
For more detail about these and other Health and Welfare benefits and Commitment to Campus programs, visit our CSU Well-Being Hub athttps://hr.colostate.edu/well-being-hub/and our Benefits programs for Administrative Professional employees:https://hr.colostate.edu/current-employees/benefits/afap/.Retirement ProgramsWhile employees of CSU do not contribute to Social Security, the University and the state of Colorado offer competitive retirement plans. As a condition of employment and required by Colorado law, employees are required to participate in either the University’s Defined Contribution Plan ( DCP ) or the Public Employee’s Retirement Plan ( PERA ) of Colorado. Each plan offers a generous employer match between 10% – 21%. For more information, visit:https://hr.colostate.edu/current-employees/benefits/afap/retirement/.Campus Culture and Principles of CommunityColorado State University has a campus culture that is driven by a desire always to do better and a vision to be the best place to learn, work, and discover. Our Principles of Community – Inclusion, Integrity, Respect, Service, and Social Justice – reflect our core values and support CSU’s mission and vision of access, research, teaching, service, and engagement. Each member of our community has a responsibility to uphold these principles when engaging with one another and acting on behalf of the University. For more information visit:https://hr.colostate.edu/prospective-employees/our-people/.Tobacco and Smoke-FreeColorado State University is a tobacco and smoke-free campus. For the health of our university community, the use of smoking, vaping or tobacco products is prohibited on CSU grounds or in buildings.Position SummaryThe Critical Care Services ( CCS ) which includes (Emergency, Urgent Care, Critical Care Unit) provides medical care for small animals and exotics on an emergency basis. As a CCS Supervisor at CSU Veterinary Teaching Hospital ( VTH ), you will oversee the small animal veterinary technical team (veterinary technicians, assistants, hourlies) within the Critical Care Services and partner with faculty. Due to the nature of the 24/7/365 service, the Critical Care Service will have multiple supervisors to help with the daily/night needs of the department to ensure that there is a go-to leader on most shifts. You will provide hands-on support (floor supervisor), technical expertise, and leadership to ensure the smooth operation of the Critical Care Services. The CCS Supervisor is committed to ensuring the highest quality of patient care is delivered with exceptional client service while maintaining focus on teaching. Additional responsibilities but not limited to:
Manages workflows and shift coordination with employees and doctors in an emergency environment that often has a sporadic caseload which can consist of facilitating non-urgent and urgent medical procedures/surgeries/patient care.
Mentors and coaches support team members and participates with their annual performance reviews.
Assisting with recruiting efforts and training programs for new team members.
This position entails managing and facilitating support team coverage (scheduling).
Acts as a point of contact for other services/departments that are in need of leadership guidance during shift (patient care wards, client services, facilities).
Assisting with client inquiries/concerns that might arise during their shift.
Ensures that charge capture and other policies are followed.
Additional responsibilities as requested.
A signing bonus may be considered for successful candidates.Required Job Qualifications
4+ years of veterinary experience
Bachelor’s degree
Substitutions for the Bachelor’s degree:
Associate’s Degree plus 4 years of veterinary experience in addition to the 4+ years of veterinary experience.
HS diploma/ GED plus 6 years of veterinary experience in addition to the 4+ years of veterinary experience.
Preferred Job Qualifications
Outstanding communication skills and the ability to engage employees at all levels of the organization.
Prior leadership experience and/or shift lead experience
Registered Veterinary Technician or Veterinary Assistant
Veterinary Technician Specialist ( VTS ) in Emergency and Critical Care
Successful candidates should have flexibility with their schedule to meet the needs of 24/7 operations (days, evenings, weekends).
Experience in veterinary technician recruitment, leadership, and retention through creating a cohesive hospital environment and providing a structure where employees can advance.
Experience in an academic/higher education environment and/or veterinary specialty/emergency environment.
Understanding the educational and clinical goals of a veterinary teaching hospital.
Outstanding client communication and experience with conflict resolution.
Demonstrated commitment to diversity, equity, and inclusion.
Essential DutiesJob Duty CategoryService/Operational LeadershipDuty/Responsibility
Manage day-to-day workflow as a floor supervisor and shift coordination for veterinary support team. High-level leadership, communication and positive outlook are all critical attributes for success as a Supervisor in this unit.
Partners with Faculty Service Leader on collaborates with students, interns, residents, clinicians and clients
Ensures the consistent quality of patient care including triage, assessment, stabilization, treatment, monitoring, and restraint.
Assumes leadership and makes executive decisions in urgent situations when hospital leadership including faulty are not present.
Manages any client service focus (client questions, financial questions)
Ensures charge capture is accurate and timely within the unit
This position will be responsible for administering performance reviews, managing disciplinary issues, approving leave requests, reconciling timecards, and monitoring leave banks.
Patient Care oversight
Client management
Percentage Of Time70Job Duty CategoryRecruitment, retention, and trainingDuty/Responsibility
Collaborates with HR department to develop proactive recruitment and retention strategies to attract, hire, and retain talent.
Oversees veterinary technician internships/externships through local (and non-local) veterinary technology colleges to ensure that we provide a positive learning environment to attract future talent.
Ensures that thorough onboarding/training efforts are facilitated and managed.
Percentage Of Time20Job Duty CategoryFinancial CollaborationDuty/Responsibility
Participates in interpreting and developing financial reports/metrics/budgets to ensure the financial success of the VTH .
Evaluates staffing levels and identifies opportunities to best utilize resources.
Percentage Of Time10Application DetailsSpecial Instructions to ApplicantsThis position will remain open until filled. To apply, please upload a cover letter that addresses the required and preferred job qualifications, a resume, and the contact information for three professional references. References will not be contacted without prior notification to candidates.CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.Conditions of EmploymentPre-employment Criminal Background Check (required for new hires), Essential Services Designation, Shift Work, On-call Status - his position will be expected to cover on-call duties in rotation with other assigned supervisors. Please note: the frequency may vary based on current staffing, organizational structure, etc. An on-call week begins Monday eveSearch [email protected] State University ( CSU ) provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Background Check Policy StatementColorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.References RequestedReferences RequestedMinimum Requested3Maximum Requested3Supplemental QuestionsRequired fields are indicated with an asterisk ().
Are you willing and able to report to work without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare of the campus community?
Yes
No
Applicant DocumentsRequired Documents
Cover Letter
Resume
Optional Documents