Company SummaryEchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.Department SummaryOur Sales teams advocate for our products and the customers they serve. We’ve built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry.Job Duties and ResponsibilitiesSenior Account Managers are responsible for achieving or exceeding a sales quota within their assigned territory or accounts. The role may require some travel to make site visits to various properties, businesses and customers. The role supports existing accounts through the interactions with property management personnel and various departments within Dish Business. The Senior Account Manager position will represent DISH and assigned sales partners in a professional manner.Key Responsibilities:
Serve as the main point of contact for technical, billing or other property concerns, demonstrating "best in class customer service"
Thoroughly understands and owns the customer experience for each account
Creates new accounts at locations and ensures contractual agreements are met
Conducts routine property visits and or contact to understand move-in rates, technical concerns, marketing needs, and additional potential business opportunities
Support new property launches, existing business contract renewal, and property termination
Work with Dish's corporate headquarters to source new property sales and achieve and exceed all sales goals and KPIs
Shares knowledge of sales, marketing, operations and retention methodologies
Shares best practices to improve the key performance indicators within supported accounts
Subject matter expert; shares best practices with the broader team
Identifies and owns specific projects to support their respective teams
Enhanced ability to prioritize
Onboard all new accounts, including delivering and installing equipment
Provide management continual feedback with regards to program effectiveness and routinely suggest program enhancements
Support on-site marketing events and resident activation efforts
Monitors transaction accounts to analyze sales activities and calculate residuals on products and sales, and then relays this information to the accounting department for proper account payments
Monitors product inventory levels and coordinates with warehouses to ensure appropriate inventory levels are maintained
Coordinate ongoing marketing programs to property residents and leasing staff. Represents the company on-site at locations during opening or special promotional events
Schedules events and handles billing for all or assigned National Accounts
Negotiates, executes and maintains contracts for assigned customers
Skills, Experience and RequirementsEducation and Experience:
Bachelor's degree from four-year College or University; or equivalent combination of education and experience
3+ years of Direct or Indirect sales experience
Skills and Qualifications:
Possesses the ability to identify solutions to complex problems
Excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills
Flexible, innovative and the ability to manage time and priorities in a fast paced, growth-oriented and time-critical environment
Strong analytical skills, understanding of measurement, and ability to work with data
Ability to travel, if required
Ability to achieve consistent results while working in a fast paced and changing environment
Outgoing and highly motivated personality who is passionate about winning
Ability to self-manage daily activities and report on successes and challenges
Comfortable speaking to "C" level industry contacts
Team player who can build productive internal and external relationships
Ability to deliver DISH training to Property Management, residents, business partners and retail associates as needed
Proven ability to identify areas of need and develop innovative solutions
Visa sponsorship not available for this roleSalary RangesCompensation: $56,800.00/Year - $81,200.00/YearBenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless. Please note that you may redact or remove any information that identifies age, date of birth or dates of school attendance/graduation from your application documents before submission and throughout our interview process.