Job Details

ID #51752337
Estado Colorado
Ciudad Englewood
Full-time
Salario USD TBD TBD
Fuente TEKsystems
Showed 2024-05-22
Fecha 2024-05-22
Fecha tope 2024-07-21
Categoría Etcétera
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Customer Care Representative // Call Center

Colorado, Englewood, 80110 Englewood USA
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Job Description:

Responsible for handling inbound calls from residential homeowners regarding mortgage questions

Requirement is to solve the customers problem on a first call resolution

Calls could be pertaining payments, address change, account password and resets, etc.

Qualifications:HS Diploma or GED 1+ years of Contact Center experience required Must be familiar with working on computersSomeone who is comfortable asking someone for money and not getting nervous to do so Someone who is very customer service centric and puts the customer first (do not want someone that is only focus on a hard collect i.e. legal collections)About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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