Vacancy caducado!
We are seeking a skilled Systems Engineer who will work independently to perform a variety of hands-on, technical support responsibilities, requiring a thorough working knowledge of information technology and infrastructure administration.
Travel: Requires local travel to client facilities within the Denver metro area. Essential Duties and Responsibilities:- Provide tier 1 and tier 2 consultative client support.
- Accountable for maintaining high levels of customer satisfaction and billable hours.
- Work closely with project engineering, client services team, management team, and 3rd party vendors to resolve client’s technology issues.
- Respond and perform timely and accurate scheduled maintenance and service tasks as defined for individual clients.
- Ability to resolve technical issues including, but not limited to, Microsoft Operating Systems, workstation/server hardware, peripheral devices including printers, scanners, etc., networking including routers, switches, firewalls, cloud and virtualization-based technologies, and common client/server applications including MS Office, Adobe, etc.
- MCSE (Microsoft Certified Solutions Expert) or other industry certification preferred.
- Must maintain a current and valid driver license.
- At least five years of experience resolving technical problems and troubleshooting in a client-server environment.
- Strong working knowledge of the following:
- Microsoft Windows Server (2008/2012/2016/2019)
- Microsoft Exchange 2010/2013/2016/2019
- Microsoft Hyper-V (2012R2-2019)
- Microsoft RDS (2008R2-2019)
- VMware ESXi 5.5-6.7
- Veeam Backup & Replication
- Citrix Virtual Apps and Desktop (XenApp and XenDesktop)
- Networking Technologies basic switching, firewall and wireless configuration and troubleshooting
- Familiarity with cloud technologies like Office 365 and Azure.
- Familiarity with MSP applications like ConnectWise, LabTech, and IT Glue desirable.
- Bachelor’s degree in Computer Engineering, Computer Science, Information Systems or related technical field preferred
Vacancy caducado!