Vacancy caducado!
Under the direction of the General Manager, the Bartender is responsible for providing superior customer service to the customers at both tasting rooms.
Role and Responsibilities
Consistently provides outstanding customer service by maintaining upbeat and friendly disposition, remaining apprised of various beer styles to inform and educate customers, encouraging exploration of other beer styles when appropriate.
Demonstrated ability to navigate Point of Sale and count money.
Ability to monitor keg volume and change out as appropriate.
Updates menu on TapHunter and chalkboards as a particular beer runs out and a new beer is tapped.
Effectively performs opening and closing duties as specified in training sheets.
Demonstrated commitment to learning about beer products and processes; maintains informed knowledge about Dry Dock beers and distinguishing characteristics.
Appropriately cross promotes sister company, The Brew Hut, events and merchandise.
Stays informed about events and news regarding both companies by actively following and reading about Dry Dock and The Brew Hut on social media, newsletters, and tap room marketing materials. Shares relevant information with customers.
Monitors popcorn to ensure adequately supply at all times.
Provides guided tours upon request by manager or Owner.
Maintains a clean stock of glassware.
Maintains a clean and presentable appearance.
Monitors customer alcohol consumption so as not to overserve any customer.
Adheres to Dry Dock’s attendance and tardy policies to ensure teams are appropriate staffed, as scheduled.
Other duties, as assigned.
Physical Demands
Dry Dock Brewing is a manufacturing brewery with tasting rooms that requires many physical demands. This position is a job which requires, but not limited to:
Standing for long periods of time.
Frequent walking, bending, twisting, kneeling, climbing, stooping, crawling and crouching.
Must be able to correctly lift up to 30 lbs to shoulder height and push or pull up to 160 lbs.
Use hands, fingers to wrist and maintain fine digit manipulation and must be able to fully extend arms.
Must be able to maintain adequate vision (with or without corrected lenses); able to distinguish colors for purposes of discussing products. Adequate peripheral vision is also necessary for safety purposes as are depth, distance, and ability to focus.
In performance of job duties, employee is routinely required to communicate effectively with customers and coworkers.
Knowledge, Skills and Abilities
Understanding of POS systems and reporting.
Self-motivation and ability to work with limited amount of direction.
A competitive spirit with an assertive, confident personality.
Strong sense of urgency and commitment to achieving results.
Strong judgment and professional maturity.
Ability to effectively communicate and cooperate with coworkers and managers.
Must have superior customer service and interpersonal relationship skills with special emphasis on problem-solving.
Ability to work as a strong team and ability to work with a diverse group of individuals.
Detail oriented with excellent organizational and coordination skills.
Responds positively and quickly to voicemails, emails, coworker and customer concerns both internally and externally.
Treats all employees with dignity and respect; creates an environment where the entire team does the same.
Demonstrated understanding of safety standards and protocols; safety minded.
Customer centric disposition; professional and interactive.
Knowledge of business English and spelling.
Ability to use computer, copier, printer, and multiple-line phone.
Ability to follow oral and written instructions.
Must have reliable transportation.
Ability to work onsite and work nights and weekends.
Experience and Education Requirements
Must be 21 years of age.
Two (2) years relevant experience in bar, restaurant or brewery preferred.
Work Environment
The position will perform work duties in loud, crowded, and busy tasting rooms.
Our Ideal Candidate
Has serious enthusiasm for craft beer.
Has great attention to detail, thoroughness and analytical skill.
Problem solver and solution developer for complex situations and issues.
Has good time management, organization skills and is effective in multi-tasking.
Is knowledgeable about beer and the brewing process.
Takes pride in their job and the companies.
Strong interpersonal communication skills.
Even temperament.
Is generally a happy person and likes to have fun.
Equal Opportunity:
Dry Dock Brewing Co. is an equal opportunity employer and does not discriminate on the basis of race, color,
national origin, gender, religion, age, disability, political beliefs, sexual orientation, or marital/familial status.
We are looking to fill this position as soon as possible. The position will remain open until it is filled.
Vacancy caducado!