DescriptionThe Tax Transformation Office serves Deloitte Tax, focused on transforming client service delivery inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality service to our clients. Tax Transformation drives improvements across the full range of Tax market offerings. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.ResponsibilitiesThe role requires working knowledge of professional services and the end-to-end tax compliance engagement life cycle. As a Manager on the Service Delivery Transformation team, you will collaborate with Tax subject matter specialists, technologists, and key stakeholders. Projects span across multiple Business Threads, including tax compliance and advisory service delivery for Corporate, Investment Management, Operating Flow-Through, Individuals, Estates & Trusts, and Indirect Tax services, as well as cross-thread activities such as Initiate, Manage and Close engagements. Responsibilities include:
Understand Tax business strategy and transformation aspirations
Stakeholder Engagement - establish strong business relationships that drive delivery of business outcomes
Coach and develop Tax Transformation team to deepen delivery capabilities
Program Management - strategic management of multiple projects that span Tax Years
Project Management - ability to define and manage detailed workplans, resource estimates, management of budget, forecast and actuals
Identify and delivery of key results with clear status tracking
Identify dependencies, risks, issues, decisions and change requests - work with stakeholders to identify appropriate remediation plans to keep work on track
Understand context and implications of existing processes and legacy technologies
Engage with Tax professionals to assess client service delivery pain points, identify opportunities and deliver on strategy process improvement
Business process analysis and the ability to apply agile and design thinking techniques
Decompose business requirements into functional requirements
Collaborate throughout the technology development lifecycle
Oversee use testing
Review and contribute to learning strategy and materials
Assess business readiness
Analyze user feeback and develop related action plans
Lead deployment
Decommission legacy systems
Executive reporting
Integrate program and project resources including communication and change
The teamDeloitte Tax LLP's Tax Transformation Office is responsible for collaborating with business and technology stakeholders to define delivery standards and the standard processes to support the delivery of Tax services, as well as the related development and deployment of technology to enable service delivery. Members of Tax Transformation elevate Deloitte Tax Professionals, in order that they may provide higher value services to Deloitte clients, through identifying opportunities to streamline delivery, increase resource fungibility, improve ROI on technology investments, increase agility, and elevate the digital client experience. The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including Quality Assurance and Technology Support. The team consults and executes on a wide range of projects with a strong focus on process design and deployment and adoption, including stakeholder analysis, communications, learning and change management.QualificationsRequired:
Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2 - 3 days per week
Bachelor's degree in business, accounting, or information technology related field
8+ years of relevant experience
Ability to travel up to 25%, on average, based on project work and phase of the delivery cycle
One of the following accreditations obtained, in process, or willing to obtain:
Licensed CPA in state of practice/primary office if eligible to sit for the CPA
If not CPA eligible:
Licensed Attorney
Enrolled Agent
Technology Certifications:
Certified SAFe® Lean Portfolio Manager
Certified SAFe® Architect
Certified SAFe® Agile Software Engineer
Certified SAFe® Product Owner/Product Manager
Certified SAFe® Agilist
Certified SAFe® Advanced Scrum Master
Certified SAFe® Scrum Master
Certified SAFe® DevOps Practitioner
Certified SAFe® Practitioner
Microsoft Certified Solutions Developer (MCSD)
Microsoft Certified Solutions Expert (MCSE)
Professional Scrum Product Owner™ (PSCPO)-SCRUM.org
Project Management Professional (PMP)
Program Management Professional (PgMP)
Certified Scrum Product Owner (CSPO)
Professional Scrum Developer™ (PSD)
Certified Scrum Developer (CSD)
QAI Global Institute Certification
Open Group Certified Architect (Open CA)
Open Group Certified IT Specialist (Open CITS)
IASA's Certified IT Architect (CITA) (Level F or A)
AWS Certified Solutions Architect
Microsoft Azure
Microsoft MCSD Certification
MCSD: Web Applications
MCSD: SharePoint
MCSD: Application Lifecycle Management Solutions Developer
Certified Secure Software Lifecycle Professional (CSSLP) - (ISC)2
Oracle Certified Professional
Java: Java EE Enterprise Architect 5+, Java SE 5+ Programmer, Java EE 5+ Web Component Developer
ISTQB (International Software Testing Qualifications Board)
UX or UX Master Certification
Alteryx Designer- Advanced Certification
Certified Information Systems Security Professional (CISSP)
Certified Secure Software Lifecycle Professional (CSSLP)
ASQ- American Society for Quality - Software Quality Engineer
SEI - Software Engineering Institute Certification
Lifecycle Management and Advanced Functional Testing Certifications (HP)
Six Sigma (Green or Black Belt)
ITIL Certification
Other: Vendor certification for management of implementations (Oracle, SAP, Thomson Reuters, etc.) or relevant industry certification such as Microsoft Certified Solutions Developer (MCSD), AWS (Amazon Web Services or GCP (Google Cloud Platform)
Preferred:
Large scale transformation experience
Strong Program and Project Management skills
Strong Microsoft Project, Excel, and PowerPoint experience
Working knowledge of data analysis, management and metrics
End-to-end technology project delivery
Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadlines
Experience working within a professional service environment
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $125,510 to $285,749
Recruiting for this position will end on 4/30/2024.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performanceInformation for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htmltaxtrans All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.