Company SummaryDISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.Department SummaryBeyond connecting customers to their favorite entertainment, our Video Services teams, powering DISH TV and Sling TV, deliver an award-winning TV experience to millions of customers. These dynamic teams are unwavering in their commitment to continuous innovation, ensuring the evolution of their products and the constant enhancement of the overall customer experience.Job Duties and ResponsibilitiesThe essential functions of this job position include, but are not limited to, the following tasks and duties an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job, in accordance with the ADA and applicable state/local law.Key Responsibilities:
Provide leadership in defining the overall design direction and strategy for products.
Present design concepts to stakeholders and facilitate discussions, ensuring alignment with product goals
Set design goals, priorities, and the vision for user experiences
Manage design projects, set priorities, establish timelines, and ensure that design work is delivered on schedule
Align design decisions with the product's strategic goals
Establish and maintain design systems and standards that ensure consistency across products including defining UI patterns, style guides, and design documentation
Create detailed design specifications, wireframes, mockups, and prototypes that effectively communicate design concepts to development teams
Create interactive prototypes and conduct usability testing to validate design concepts and iterate designs based on user feedback
Collaborate with Product Management, Engineering, and Marketing teams to design and implement experiments and features aimed at driving business growth and improving user satisfaction
Collaborate with quality assurance teams to ensure that the final product aligns with the design vision and meets design standards
Effectively communicate design decisions and concepts to non-design stakeholders, such as product managers and executives
Lead user research efforts, including user interviews, surveys, and usability testing, to gain deep insights into user needs and behaviors
Integrate user research and A/B testing data to inform design decisions and optimize user experience
Translate user insights into user-centric design solutions that enhance the overall user experience
Create multiple design solutions, from initial sketches to high-fidelity prototypes, ensuring alignment with target audience preferences and project requirements
Create visually appealing and intuitive user interfaces (UI) that align with our product's brand and usability goals
Collaborate closely with product managers, engineers, and stakeholders to ensure design solutions align with product goals and technical feasibility.
Contribute to the development and maintenance of a robust design system and guidelines to ensure consistency and scalability of design across products
Assist in organizing and maintaining design assets and documentation
Other essential job functions may be assigned by DISH in its discretion and are subject to change at any time.Skills, Experience and RequirementsEducation and Experience:
Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field
8-10 years of experience in product design or a related field, with a strong track record of designing user-facing digital products or applications
UX Design Institute Professional Diploma in UX Design
Skills and Qualifications:
Highly advanced design skills and experience with design projects and collaborating effectively in cross-functional teams
Proven ability to conduct user research, usability testing, design iteration, drive design strategies, and integrate user feedback into design decisions
Mentorship experience is a plus, particularly in guiding junior designers
Advanced proficiency in design tools such as Figma and Adobe Creative Suite
Exceptional visual and interaction design skills demonstrated in a portfolio of impactful design work
A deep understanding of design principles, including user experience (UX) and user interface (UI) design
Experience in responsive web design
The ability to set a clear design vision and strategy for products
The capability to align design decisions with the organization's strategic goals and product roadmap.
Experience in project management and experience in setting priorities, establishing timelines, and ensuring that design work is delivered on schedule
Excellent problem-solving skills to address complex design challenges and offer creative solutions
Strong grasp of user-centered design principles and methodologies
Familiarity with design systems and design thinking methodologies
Effective communication with cross-functional teams, including product managers, engineers, and executives
Attention to detail and a commitment to delivering high-quality design work
Knowledge of front-end development and coding languages is advantageous
Salary RangesCompensation: $110,110.00/Year - $157,300.00/YearBenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer - Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are a true merit-based organization and work hard so there are no artificial barriers to one's potential success. DISH is committed to a workforce where everyone's opportunities are limitless.Consistent with this commitment, DISH will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to the employee or others, or is otherwise not required by law.