The Business Risk and Controls Analyst focuses on determining the reliability and effectiveness of internal financial controls across the company. Under general supervision, this job is responsible for testing financial records, processes and systems, auditing the recording of transactions and preparing reports of findings and recommendations for management.Key Responsibilities and Duties
Monitors, evaluates, and tests financial records, processes, and systems.
Audits recording of transactions and compliance with applicable laws, agreements, and policies.
Prepares reports of findings and recommendations to management.
Supports cross-functional implementation of compliance programs including analysis of transaction-level risks in operational areas.
Drafts documentation of business processes, risks and controls.
Analyzes policies and procedures currently in place within the organization to identify gaps and weaknesses.
Communicates new or revised policies, procedures, processes and related documents to appropriate team members and/or business units.
Educational Requirements
University (Degree) Preferred
Work Experience
2+ Years Required; 3+ Years Preferred
FINRA Registrations
SRC Indicator: NRF
Physical Requirements
Physical Requirements: Sedentary Work
Career Level6ICKey Job Responsibilities: Perform QC analysis on transactions according to Standard Operating Procedures (SOPs) and published policies and procedures Document QC results correctly for trending and analysis Assist Sr. Risk and Control with error trending, error reporting and root cause analysis of transactions Collaborate with the Sr. Risk & Controls and BSS teams to maintain 100% alignment between SOP and P&P manuals Participate in problem-solving/continuous improvement efforts to improve quality standards Assist in maintaining and improving quality metrics that can be utilized by management team and individual operations employees Assist Sr. Risk and Controls with Audit requests Review customer complaints to identify quality related complaints Participate in project work as neededQUALIFICATIONS:Required Qualifications: 2+ years of financial services experiencePreferred Qualifications: 2+ years of experience with Brokerage Services applications - NetX360, EXP AG, Case Manager, Siebel, etc. Microsoft applications, particularly, VISIO, WORD, ACCESS, PowerPoint and Excel 2+ years’ experience and knowledge of standard and complex brokerage transactions – IGO and NIGO Ability to maintain an objective assessment while conducting and reporting results Effective communication skills; speaks clearly and expresses self well in groups and in one-to-one conversations; conveys information clearly and effectively through formal and informal written documents Ability to make timely and sound judgments with limited guidance; including under some ambiguous circumstances Build strong and collaborative relationships with peers, Business Partners and BSS management Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, demonstrates flexibility Ability to manage day to day responsibilities to meet team goals and SLARelated SkillsBusiness Process Improvement, Business Process Understanding, Commercial Acumen, Communication, Compliance, Continuous Improvement Mindset, Detail-Oriented, General Risk Management, Influence, Relationship Management, Risk Mitigation, Risk MonitoringAnticipated Posting End Date:2024-07-22Base Pay Range: $53,600/yr. - $79,600/yr.Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Company OverviewTIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.Benefits and Total RewardsThe organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .Equal OpportunityWe are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .Accessibility SupportTIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Phone: (800) 842-2755Email: [email protected] NoticesFor Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .
For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .
For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .
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Nondiscrimination & Equal Opportunity EmploymentTIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088EEOCKnowYourRights-1688394514088.pdf)Pay TransparencyPhiladelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)