Inside Sales / Customer Service
Founded in 1947, Alside is a leading distributor of exterior building products for residential and commercial remodeling and new construction markets.
The Inside Sales position is a critical role in our Supply Center. The role is primarily responsible for serving and supporting our customers and territory managers through the effective use of superior customer service. This support can be face to face when a customer comes to the supply center to place an order, over the phone, or via e-mail.
Key Accountabilities:
Deliver first class customer service by responding to customer needs thoroughly in a timely manner with accuracy and detail.
Develop and maintain a high level of product knowledge
Field and resolve customer issues and questions
Utilize consultive selling skills
Establish, develop, and service new customer accounts
Provide quotes to customers and process customer orders
Operate in a safe manner and maintain a clean, safe and organized work space.
Support Supply Center Team in attaining the branch objectives and goals
Strive to be accurate in all tasks
Follow and execute any additional direction given by the branch manager that will assist in attaining the branch objectives and goals
Required experience and skill:
Ability to multi-task and make business decisions in a constantly changing, fast paced environment
Composed under pressure
Results driven
Self-motivated and enthusiastic with a positive attitude
Must on time and be available to work a standard work schedule
Effective time management
Organized and detail oriented
Excellent communication skills – written, oral and listening
Must be able to have a professional business appearance
Physical Requirements:
Frequent standing, walking, bending, talking in person as well as on the phone
Work environment:
Typical office environment
May spend time in a busy warehouse with frequent forklift traffic
Frequent use of company communication devices is required such as a computer, cell phone, and printer
Preferred education, experience and skills:
College degree preferred
Preferably 2+ years experience in a retail / wholesale with a demonstrated success working with customers
Microsoft Excel, Office, and Outlook experience
General knowledge of the building / construction industry preferred but not required if you are coachable and willing to learn
Bi-lingual a plus
Salary and Benefits:
Alside offers a competitive hourly wage and weekly pay on Fridays
Alside offers overtime pay over 40 hours when approved and needed
Employees (and their eligible family members) are eligible for medical, dental, vision, life and disability insurance. Employees are also eligible to participate in our company’s 401(K) plan that provides matching contributions.
Alside offers annual vacation pay and paid holidays throughout the calendar year.
Other compensation may include, but is not limited to, bonuses, commissions, or other forms of compensation that would be offered to the hired applicant
The stated benefits are for full-time positions working 30+ hours a week.
Advancement is available for employees that are looking for more responsibility and are willing to go the extra mile. There are many opportunities to learn at your own pace.
Please go to our company website Alside.com and upload your resume or reply to Craigslist