AUTO TECH PLAZA
2353 E. PLATTE AVE
COLORADO SPRINGS, CO 80909
WE ARE HIRING
FULL - TIME
730A - 530P
Automotive Service Advisor / Writer
Shops located in Colorado Springs, CO
One of Our family-owned auto repair shops on Platte Ave is looking for an experienced Service Writer with at least 2 year of automotive service writing background. You must have a solid work history and proven customer service skills. You must be able to assess vehicle services and repairs by determining performance issues and services requested, verifying possible warranty coverage, developing maintenance and repair estimates, writing repair orders, maintaining customer relationships and records.
Job Duties and Responsibilities:
Setting, confirming and preparing appointments with customers to expedite their service experience
Greeting customers in a timely and friendly manner
Prepares repair orders (RO) by describing history, symptoms, problems, and causes discovered, as well as repairs and services required, estimates cost of parts, supplies and labor, calculating cost of services, entering RO into database system
Provides excellent customer service by explaining estimates and expected completion of work, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, arranging possible towing and transportation if needed
Ensure that the customer is provided with exceptional service from first contact through post services provided
Works as a team with management, technicians and office staff
Knowledge of Mitchell I Team Works a HUGE plus
Wage is negotiable based on experience, $20+ an hr.
Health ins, paid Vacations, Ect.
Apply in person at Auto Tech Plaza 2353 E Platte Ave 80909
or
Send resume to Platte @ Autotechplaza.net