This position holds primary responsibility for the successful delivery of all technical and specialty core curricula. This position also holds responsibility for the mentoring and development of other trainers within the department and will assist with the assessment, design, and evaluation of all core curricula. Workforce Trainers may have expertise in member-facing training, compliance, lending, or other technical expertise.
Essential FunctionsConduct in-house training programs for staff and customized training courses using a variety of instructional materials, participant materials, job aids, and software programs to facilitate job skills development. Responsible for the preparation of class materials and coordination of training classes.Assist in the design, development, implementation, and evaluation of training programs to meet the training needs of the organization and Ent University curricula for a variety of modalities including but not limited to in-person, virtual, and asynchronous learning experiences.Maintain liaison with all departments and key managers of the credit union to ensure the accuracy, currency, and consistency of all training materials. Monitor industry developments and trends to ensure effective utilization of learning practices.Bank Secrecy Act: Remains cognizant of and adheres to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.