Program Manager (Remote, Colorado Springs, CO - REF1747U)

Salary Range: $145,000 - $155,000 (depending on experience)Citizant is looking for a dynamic Program Manager to manage the overall effort for a National Security customer. The job entails monitoring work performance, measuring results, ensuring delivery of product deliverables and solutions, supporting management and recommendations, and facilitating communications. Institutes and maintains a process that ensures problems and action items discussed with the Government are tracked through resolution and provides timely status reporting. ACTIVE Secret Clearance is required.Duties & Responsibilities:Develops and maintains a program-level resource plan that covers all personnel, equipment, supplies, and facilities needed to sustain all USSF-hosted EIS environments.Works with the project teams to identify, prioritize, and resolve risks and issues associated with resource conflicts and scheduling interdependencies within the program.Communicates across all program levels and provides timely and accurate project information in Monthly Status Reports.Assists with various tasks as needed, including developing quality assurance plans, performing quality assurance activities, tracking quality defects, etc.Manages the EIS Administration and Solutions Teams to ensure continuity of day-to-day operations for the USSF SharePoint and Task Management Tool (TMT).Promotes continuous improvements to enhance customer experience through use of the USSF Support Center, SharePoint Online (SPO), the Air Force (AF) Portal, and training.Ensures network security compliance and maintains the Information Assurance (IA) posture for accreditation.Communicates with the Contracting Officers Representative (COR) and the Government on all aspects of the project.Notifies the Government of any issues and works with the Government to resolve the problems.Ensures the Citizant Team is effectively managed and is meeting or exceeding the Government’s requirements.