IT Application ManagerJob Type: Information TechnologyPay Range $155,563 to $194,459Location Colorado Springs, CODate First Posted 5/2/24Applications are being accepted until: 5/16/24If no date is displayed, applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 5 days of being posted.IT Application ManagerColorado Springs Utilities' Information Technology currently has an exciting opportunity available for a seasoned Applications Manager on our Information Technology team. Information Technology Managers are an integral part of Colorado Springs Utilities providing value to internal partners and our own employees.The IT Applications Manager is responsible for management and support of a portfolio of applications and technology solutions. The IT Applications Manager has overall responsibility for the support, maintenance, deployment, and enhancement of commercial software applications; this role specifically focuses on ERP/CMMS/CIS applications. Additionally, you would be responsible for planning and overseeing technical development being executed by both internal and vendor led teams – while working collaboratively with business units delivering technical solutions that meet goals and objectives. The Application Manager will be the primary point of contact for internal business and vendor partners, and is responsible for appropriate staffing, staff management, performance management, and continuous service improvement.Key Areas of Focus:
Managing an application portfolio and associated projects
Provide leadership and manage the work activities of direct reports in application development for Commercial-off-the-Shelf (COTS) and Software-as-a-Service (SaaS) applications this includes new solutions and enhancement of existing systems
Develop relevant metrics, measures, and publish the performance of the services provided and enables continuous improvement activities in collaboration with peer groups
Identify opportunities for application optimization, redesign, or process improvement - focused on enterprise systems and internal tools
Assist with the preparation of budget for IT systems and services related interfaces and applications under team’s purview
Partner with business stakeholders, vendors, and IT management to provide a strategic vision for new and supported applications and create system roadmaps and business processes
Address the various needs, concerns, expectations of stakeholder groups in planning and executing projects, meeting project requirements, and creating project deliverables
Balance competing project constraints including but not limited to scope, quality, schedule, budget, resources, and risks in order to accommodate the needs of each user/customer
Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business and security architectures
Build a strong technical culture around our business systems that emphasizes technical excellence, rapid iteration, strong security, and frictionless user experiences
Accountable for availability and performance of applications portfolio, including ownership of incidents and release management
A passion for all things tech and a drive to experiment with new technologies to see where they can benefit the business
Manage application software contract agreements; Implement and monitor standards around scope management, financial management, service level agreements (SLA), ensure compliance to mitigate risk, increase service/business Impact & reduce costs
Develop and implement strategies for disaster recovery and business continuity to ensure robust and resilient applications infrastructure
Leadership and Team Development:
Cultivate leadership within the IT department, encouraging staff to lead projects with autonomy
Develop professional growth plans for team members to stay current with industry standards
Mentor and coach team members, providing feedback to foster career growth
Organize team-building activities to enhance collaboration and morale
Identify and nurture future leaders through strategic succession planning
Demonstrate change leadership to inspire the team to adopt new challenges
Essential requirements:
BA/BS degree preferred, and 5+ years of experience in an applications manager or similar role preferably supporting enterprise level applications
Experience with COTS (Commercial-off-the-shelf) and SAAS (Software as a service) ideal
2+ years of Vendor management
10+ years of IT experience is highly preferred
Deep hands-on experience with application implementations, enhancements, and integrations specifically focused on ERP/CMMS/CIS strongly preferred
Proven functional experience with business units including Employee Communications, Engineering, IT
Strong communication skills, with the ability to clearly explain system changes and functionality to all levels of the company
Experience setting up ongoing procedures for collection and review of project statuses and goals
Highly self-motivated, directed, and change oriented
Who you are: A highly qualified candidate will have: A bachelor’s degree in Business, Finance or Information Technology or a closely related field and five years of supervisory / leadership experience; highly qualified candidates will have a master's degree in Business, Finance or Information Technology or a closely related field and significant IT experience /leadership experience. Additionally, those candidates that will be highly preferred will be those with hands-on experience with C2M, Infor, Maximo, or similar systems. Utility and/or Energy related experience would be valuable.What does this opportunity offer? As an IT Manager, you will have the opportunity to create a technology vision, establish strategic direction and execute enterprise technology initiatives. Additionally, you will be leading and delivering cost-effective technology solutions to water, wastewater, gas, electric and other services. Your expertise will provide insight, business knowledge, ideas and problem-solving abilities to a variety of situations.Relocation assistance is available for this position.This position is eligible for relocation assistanceWho We Are… Colorado Springs Utilities offers a 100-year reputation for providing electric, natural gas, water, and wastewater services to the Pikes Peak Region. As a municipal utility, our mission is to provide safe, reliable, and competitively priced utilities to our customers. Our organizational values of Safety, People, Trust, Responsibility, Collaboration, and Continuous Improvement, serve as our guiding principles and are the foundation of our culture.Live and Work in Colorado Springs! (https://coloradospringschamberedc.com/live-work/)ATTENTION :
All positions will be posted for a minimum of 5 calendar days.
Starting pay will be determined within the posted pay range based on the experience, education, and training of the successful candidate; if there is a single pay rate posted, the job starts at that rate.
Colorado Springs Utilities does not sponsor work visas of any kind (including but not limited to F-1, H-1B, or TN visas to include those with a STEM OPT extension ). Eligible applicants must be authorized to work in the United States.
Colorado Springs Utilities is an Equal Employment Opportunity/Affirmative Action employer. Our differences make us richer. Learning and growing from one another makes us more than what we were. We want our workforce to be as diverse as our business and recognize the limitless benefits of this commitment. Our desire is to have the organization reflect the diversity of the Pikes Peak Region. As an Equal Employment Opportunity employer, it is our commitment that no person shall be unlawfully discriminated against because of race, color, national origin or ancestry, sex, age, religious convictions, veteran status, disability, political beliefs, sexual orientation, or gender identity. Affirmative Action is Colorado Springs Utilities’ effort to ensure positive steps are taken to have a representative workforce reflective of the relevant available labor force.For more information regarding applicant rights, visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htmAccessibility Accommodations . If you are an individual with a disability or disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at [email protected] or by calling 719-668-7500. This option is reserved for individuals who are unable to use or require assistance with the online tools as the result of a disability and is not intended for other purposes.E-Verify and Right to Work Notice . Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Colorado Springs Utilities participates in E-Verify. For more information on your rights and responsibilities as an applicant, please visit: http://coloradospringsutilities.jobs/applicants-rights-and-responsibilities/ . If you have a legal right to work in the United States, there are laws to protect you against discrimination in the workplace. You should know that no employer can deny you a job or fire you because of your national origin. Unless mandated by law or government contract, employers cannot require you to be a U.S. Citizen or permanent resident or refuse any legally acceptable documents. If any of these things have happened to you, you may have a valid charge of discrimination that can be filed with the OSC. Contact the OSC for assistance in your own language. Call 1-800-255-7688. TDD for the hearing impaired is 1-800-237-2515. In the Washington, D.C., area, please call 202-616-5594, TDD 202-616-5525 Or write to: U.S. Department of Justice Office of Special Counsel NYA 950 Pennsylvania Ave., N.W. Washington, DC 20530.Have a question? If you have a question about a position or need assistance from a recruiter, email us at [email protected] or call 719-668-7500.Job Type: Information Technology