As a combined organization, Franklin Energy and AM Conservation Group is
undertaking what is perhaps the central challenge of our times - to help drive
the transition to net-zero carbon economies while ensuring that no working
families, businesses, or local communities are left behind. To do that,
we are the utility industry's top provider of turn-key energy efficiency and
grid optimization programs and products, all of which contribute to reducing
carbon and waste and, at the same time, free-up resources for creating
more innovation investment and jobs. With over 26 years in business, we have
more than 1,300 experts across the United States and Canada, with
warehouses on both coasts. The organization's integrated in-house services
provide deep personalization and insights, helping energy partners achieve
their carbon-reduction and energy productivity goals.We believe the organization's most "precious resources" are its people.
We pledge a relentless pursuit to embody a culture that acknowledges,
recognizes, and infinitely seeks to understand the unique differences of its
people. We are committed to creating employee experiences that continually
attract and embrace a multiracial, multicultural, and multigenerational
workforce that promotes outstanding performance and mirrors our diverse
partnerships, clients and communities we serve.Position SummaryThis position is primarily responsible for providing our services directly to
homeowners, landlords, building owners and other utility customers. You
will provide expert advice and coordination for our programs while
recommending specific modifications to electric and/or gas systems. You
will also convince prospective clients of the improved efficiency that our
services will bring. This role combines field work with office time.Essential Duties and ResponsibilitiesThis list of duties and responsibilities is not all-inclusive and may be
expanded to include other duties and responsibilities, as management may
deem necessary from time to time.
Direct installation of energy saving products as directed by program
management Adhering to the safety requirements of the organization and the
utility client Promote the energy efficiency program to customers, trade
allies and program stakeholders within your assigned territory Understand and
implement the company's Sales Process, including but not limited to:
Make outbound calls to existing customers to meet assigned energy saving
targets Initiate new business with new customers through business-to-business
efforts Manage field time effectively with customer, Trade Ally and program
stakeholder visits Develop and deliver presentations to create awareness about
the program Respond to customer inquiries and concerns by phone,
electronically or in person to move projects towards completion Work with
utility customers to provide energy efficiency and the business activities of
its customers Identify and provide documentation of on-site opportunities and
written summary reports for energy efficiency to customers and
client/Program Manager, provide follow-up to as required Discuss technical
elements of energy consuming equipment-i.e., lighting, HVAC, hot water
system, building and pipe insulation, and air sealing Enter data into
spreadsheets and database to determine energy savings and to manage current
projects which may also include collaborating with Energy Engineers as
required Maintain professional appearance and behavior appropriate for a
representative of our organization and the utility Build quick rapport with
customers. Quickly initiate conversations with customers on site and
virtually regarding energy usage at the facility Be able to work in a team
atmosphere, and willing to collaborate on continuous improvement of
operations year after year Assist Program Manager in the training of new team
members Lead presentations promoting energy efficiency programs for targeted
g oups Assist customers through the rebate application process All other
duties as assigned Position RequirementsEducation and Experience Bachelor's degree from an accredited college or
university or equivalent experience. Technical school degree combined with
demonstrated experience in electric/gas utility field will be considered.
Equivalent work experience may be considered. 1 - 2 years of experience in the
electric or natural gas utility industry, facilities management, HVAC
design or sales, commercial and industrial lighting, conservation and
energy management, or related experience Previous energy efficiency and/or
energy modeling experience- Preferred Previous customer service, sales, or
marketing experience Required Skills, Knowledge and AbilitiesMust be self-motivated, organized and have ability to prioritize workload
Must be flexible to handle a wide variety and work at a fast pace Ability to
adapt to changing environment in the program when required Proficient in
Microsoft Office, specifically Word, Excel, PowerPoint, and Outlook
Strong data entry skills in entering information in tracking
systems/databases Ability to communicate effectively, both verbally and in
writing with customers, clients and employees Ability to analyze and
interpret data and solve practical problems Knowledge of mathematical concepts
such as fractions, percentages and ratios Committed to diversity and
inclusion Reliable transportationLicenses & Certifications Valid driver's licenseTravel Requirements Willingness to travel less than 50% Physical Demands and
Work Environment
Required to sit, stand, walk; talk and hear; and ability to touch
and handle tools and/or controls Ability to lift up to 40 pounds Noise Level
is typically moderate Employee could be exposed to fumes and/or airborne
particles and risk of potential shockNote: Reasonable accommodations may be made for individuals with
disabilities to perform the essential functions of this position.The above information describes the general duties and requirements necessary
to perform the principle functions of the position. This shall not be
construed as a detailed description of all the duties and requirements that