Job Details

ID #53168936
Estado Colorado
Ciudad Centennial
Full-time
Salario USD TBD TBD
Fuente CommonSpirit Health Mountain Region
Showed 2024-12-28
Fecha 2024-12-29
Fecha tope 2025-02-27
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Customer Care Representative

Colorado, Centennial 00000 Centennial USA
Aplica ya

USD $20.73/Hr. to USD $35.17/Hr.Welcome to CommonSpirit Health Mountain Region:CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado TM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve.CommonSpirit Health is one of the nation’s largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way.Overview:You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.Responsible for identifying appropriate candidates for home care services. Evaluates patients referred for treatment to determine appropriateness for admission. Position will provide exceptional customer service while participating in the discharge planning process and evaluating patients for agency services. Ensure referral source and patient needs are met. Completes agency referrals, providing accurate demographic information and appropriate information for care. Position will provide exceptional customer service while participating in the coordination of care/scheduling process for admissions to homecare. Problem solving through excellent written and verbal skill. Data entry and clerical duties.Qualifications:In addition to bringing humankindness to the workplace each day, qualified candidates will need the following:

High school diploma/GED, required

Associate degree in a health care related field, preferred

1 year of home care, hospice, home oxygen, HME, or home infusion experience preferred.

Prior customer service/relations and or telephone sales experience preferred.

Excellent customer service skills and a commitment to meet the needs of all customers and patients.

Knowledge of comprehensive home care services and supporting community organizations, strong organizational, and analytical, and communication skills preferred.

This role works Friday, Saturday and Sunday. We are looking for candidates that are confident with medical terminology and multi-tasking. This is a customer service-driven role that works closely with our physicians, and field staff, to assist our patients.Your Connected Community:We believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.CommonSpirit Mountain Region’s Corporate Service Center is headquartered in Centennial, CO where our corporate leaders and centralized teams support our hospitals, clinics and people – including marketing, human resources, employee benefits, finance, billing, talent acquisition/development, payor relations, IT, project management, community benefit and more. Many of our centralized teams offer a remote work option which supports a healthy work-life balance while still providing a culture of collaboration and community where incredible people are doing incredible things every day.Our Total Reward Offerings:We believe investing in our employees lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs. Designed with your well-being in mind, we offer:

Several Medical, Dental, & Vision options.

Spending Accounts including a Dependent Care FSA that can include an employer contribution

Retirement account options with a generous employer match

Tuition Reimbursement

Student Loan Forgiveness, and so much more!

View more on our benefits HERE (https://centura.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=447276&hashed=-1090637925) .Pay Range:$20.73 - $35.17 / hourShift: DaysEveryone Thrives HereYou’re different, and we love it. Your perspectives, your ways, what you are on a mission to go and do – we’re all different, but we’re also all equally connected and supported. We are here to cultivate you in an environment which not only lifts you up but propels you forward.We are an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. For further information about this policy contact our Office of the General Counsel at 1-303-673-8166 (TTY: 711). Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check.

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