Job Description:Under direction of the the Regional Medical Director and Regional Operations Officer, serves as a trusted member of the Medical Groups management team, providing effective leadership and accountability for ambulatory care operations.Scope1.Organizes and manages the daily operations of the assigned service line. Collaborates withthe management team in planning, program development, human resource management, budget planning, customer satisfaction, patient safety, communication and compliance with regulatory agencies.
Collaborates with leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Responsible for oversight and management of staff and provider schedules.
Builds partnerships with Hospital Care Sites and Physician leadership. Promotes effective working relationships within service line to facilitate achieving goals and objectives.
Implements strategic initiatives around service line quality, service, and financial performance. Partners with physician leadership to optimize patient flows, refine clinic processes, and maximize provider efficiency.
Participates in the preparation of operational budgets. Accountable for service line profit and loss. Prepares and presents business plans, reports, and other statistical data.
Partners with leadership team to identify and drive quality and performance improvement initiatives. Acts as analytic thought partner and assists with report interpretation and monitoring of business metrics. Responsible for associate engagement and patient satisfaction outcomes.
Ensures compliance with applicable regulatory guidelines and established policies and procedures, objectives, quality assurance program, accreditation requirements, safety, environmental and infection control standards.
Manages human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Conducts employee coaching, counseling, disciplinary actions and annual appraisals. Supports hiring and onboarding of all associates and providers.
Responsible for physician, associate and patient safety within all service line facilities. Resolves issues related to patient safety, care and service.
Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
Performs other duties as assigned.
Minimum QualificationsRequiredAssociates degree in health care or Five (5) years of practice management or practice administrator experience is required Associate must obtain a bachelors degree in healthcare or a related field within two (2) years of hire or promotionFive (5) years of practice management or practice administrator experience is required Five (5) years of supervisory-level experience is requiredPreferredPrevious experience producing business cases and demonstrating return on investment for service line programs and projectsTo perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required
Ability to work nights and/or weekends is required for identified positions
Physical Requirements:Interact with others by effectively communicating, both orally and in writing.- and -Operate computers and other office equipment requiring the ability to move fingers and hands.- and -See and read computer monitors and documents.- and -Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.- and -May require lifting and transporting objects and office supplies, bending, kneeling and reaching.Anticipated job posting close date:06/06/2024Location:Peaks Regional OfficeWork City:BroomfieldWork State:ColoradoScheduled Weekly Hours:40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$41.11 - $75.39We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utmsource=Workday&utmmedium=Redirect&utmcampaign=CareerHomeworkday) .Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.All positions subject to close without notice.Thanks for your interest in continuing your career with our team!