Medical and Cosmetic Dermatology Practice seeking a medical receptionist. We are looking for a time efficient, computer and EMR proficient, positive, long-term employee to be a part of our team.
Our office is run with a team approach with everyone working towards the patient experience. We require excellent communication skills, a friendly attitude, and the ability to work efficiently in a fast-paced environment. Must be on time, responsible, and dependable.
This position requires a strong commitment to customer service, the ability to multi-task, and the ability to learn new computer software systems.
Responsibilities include:
Answer calls promptly and retrieve messages
Scheduling New and Follow-up Patient Appointments
Check in patients as they arrive, verify and update demographic information
Verify insurance and patient eligibility
Post charges and co-payments in system, balance daily transactions
Escort patients to exam rooms
Assist patients with questions about medications and wound care.
File charts; ensure all related reports, labs and information is available in patients’ medical records prior to their appointment
Take telephone messages; provide feedback and answers to patient/physician/pharmacy calls
Triage and process messages from patients and front office staff to physicians
Clean and restock examination rooms
Requirements:
HS Diploma or equivalent
Experience in the healthcare field is highly preferred; Dermatology & Billing knowledge a plus
Strong computer skills
Attention to detail with strong ability to multitask.
Excellent interpersonal skills.
Exceptional customer service and phone etiquette
Ability to maintain effective and organized systems to ensure timely patient flow
This is a full time position with approximately 30-38 hours per week.
Tuesday through Friday 7:45am to 3:45pm. Please email your resume and your current and expected hourly wage to the email address associated with this post.
We look forward to meeting you!