The Campus Dining Services department at CU Boulder are now encouraging applications for a Shift Supervisor (Banquet Captain) position! This is a hands-on position that provides oversight and leadership in the catering department to all student staff involved in the preparation, set-up, service, and post event clean-up for events throughout location across CU's campus. The role will provide operational support and assistance to the catering manager as well as provide unit leadership in their absence, and includes oversight of the following areas: food and beverage preparation, dish washing, banquet spaces, storerooms, catering vehicles, loading dock and all storage areas.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.
Who We Are:
The Division of Student Affairs consists of 30 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder.
The work in Student Affairs supports all factors of the student experience, no matter what department a staff member may work in. This includes where students live, eat, make friends, build professional skills and find help if they need it. Many departments provide involvement opportunities, educational resources and support services to help students find their community and build lifelong skills. Student Affairs also has shared services departments that support the work and staff of our student-facing areas, including areas like assessment, business services, financial planning, human resources, marketing communications and information technology (IT).
With over 800 staff members in the Division of Student Affairs, our diverse team is uniquely positioned to personalize the student experience and advocate for students, enhancing their success inside and outside the classroom.
Campus Dining Services leads the industry with outstanding quality food and dining experiences. Campus venues include residential dining halls, catering and retail outlets with staff who strive to make each student's experience the best it can be. Serving about 3 million meals each year, Campus Dining Services is dedicated to expanding sustainability efforts and providing options to guests with dietary restrictions and allergens.
What Your Key Responsibilities Will Be:
Quality Assurance
Navigate customer complaints, making decisions for the best interest of the operation and its guests.
Ensure all ParTech, food safety, and A9 labeling procedures are followed during schedule shift and determine corrective action when out of compliance, including verifying accurate labeling, troubleshooting equipment and staff education.
Conduct audits of efficiency and effectiveness to manage and control cost, and offer recommendations and solutions to the Executive Culinary team to improve daily operations of functional area.
Assist in creation of standardized operating procedures and training methods.
Ensure all areas are setup and broken down in accordance with SOP's.
Comply and enforce sanitation regulations and safety/standards.
Dining Operations Preparation
Enforce and is accountable for following all dining room SOP's in assigned area.
Understand and uses all production equipment in assigned facility. Places work orders as needed.
Assist with ordering and receiving of food as needed.
Operate university vehicles to deliver goods and services to scheduled events.
Personnel
Assist in the culinary staff selection, training and onboarding process and empower others to make decisions in areas within their span of control.
Ensure employees follow assigned schedule, appropriate break times and follow proper procedures of requesting time off.
Responsible for performance plans for direct reports and hold employees accountable, following progressive coaching processes. Discusses staff issues with Executive Culinary Team and collaborates on the best solution.
Display and demonstrate excellent communication skills and coaches others to develop their own.
Assign and delegate staff members to required areas based on flow of service and need of operation.
Determine break schedules for all staff based upon organizational needs and staff schedules, all while offering excellent and flexible customer service in a team driven and supported environment.
What You Should Know:
May work nights and weekends or alternating shifts. Schedule is determined by the catering event schedule.
Position with Campus Dining Services are considered essential services.
What We Can Offer:
The annual salary for this position is $48,381.
Our outstanding benefits include:
Paid days off: 22 vacation days, 15 sick leave days and 11 holidays per year.
Access to medical, vision, dental and life insurance.
Tuition reimbursement.
A 10% employer contribution retirement plan.
EcoPass for free RTD rides.
Opportunity for career growth within the division of student affairs and the CU Boulder campus!
The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment.
What We Require:
Four years of food service experience. Relevant education may substitute for experience on a year for year basis.
State Food Safety or Servsafe certified and/or certificate appropriate for the position level or the ability to obtain State Food Safety certification or certificate appropriate to position level within 6 months of hire. Must possess appropriate State Food Safety certification or certificate appropriate to position level for the duration of employment with CDS.
Possess and maintain a valid and appropriate state drivers license. Successful completion of the University of Colorado defensive driving training within 90 days of employment to operate vehicles essential to the position.
What You Will Need
Ability to work in a team driven environment.
Strong attention to detail.
What We Would Like You to Have:
Catering experience in university operations.
On and off premise catering experience.
Knowledge of different dining service styles.
Experience in bartending and mixology.
Special Instructions:
To apply, please submit the following materials online at: https://jobs.colorado.edu/jobs/JobDetail/Shift-Supervisor-Banquet-Captain/55411
1. A current resume.
2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
Please apply by March 31, 2024, for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.