The Hotel Boulderado is currently looking for an experienced front desk agent. Come and join our team
A Front Desk Agent at the Hotel Boulderado must possess exceptional customer service skills and exude a professional demeanor. You’ll be expected to multi-task and display organizational skills. Hospitality/customer service experience is preferred, but not required.
Duties and Responsibilities
Acquire a thorough understanding of the history, room types, rates, and amenities of Hotel Boulderado
Process guest check ins and check outs
Communicate via phone and email with guests and other team members
Review upcoming arrivals and departures
Manage and process credit cards
Help guests pick hikes, activities and restaurants in the area
Other projects as assigned
Education, Experience, & Qualifications
High school diploma or equivalent required
Previous hotel experience preferred
Must be proficient with Microsoft Office
Must have weekend availability – hours vary 7am-3pm or 3pm-11pm
Pay & Benefits
o $18-20/hr based on experience
o Free RTD Eco Pass
o Sick days
o 401K retirement plan after 1 year
o Dental and health insurance options after 90 days
o Restaurant discounts
o Free hotel stays and Friends & Family hotel discount after 90 days