Instructional AssociateRequisition Number: 62825Location: Boulder ColoradoEmployment Type: University StaffSchedule: Full TimePosting Close Date: 31-Mar-2025Date Posted:Job SummaryThe Department of Computer Science welcomes applications for an Instructional Associate! The online and asynchronous Masters of Computer Science (MS-CS) and Masters of Artificial Intelligence (MS-AI) programs at the University of Colorado Boulder are innovative programs offering a rigorous curriculum and flexible learning model to a global population. The Computer Science department is seeking a candidate who is passionate about accessible education and delivering a high quality online learning experience for students.The Instructional Associate assists the online MS-CS and MS-AI degree programs by providing course-specific individual or group student support and tutoring during office hours and facilitating student interactions within a virtual learning environment. This role is responsible for curriculum review and management, updates to existing digital course materials in coordination with course faculty, collaborating closely with Coursera representatives to mitigate issues related to the LMS, and grading assignments. Experience working with a non-traditional and global population of mid- or senior-level professionals is a plus. This role interfaces regularly with Coursera and department team members. We are seeking 2-3 qualified applicants to fill this position.The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.Who We AreFounded in 1970, the Department of Computer Science at CU Boulder is passionate about real-world, interdisciplinary experiences for our students. Our researchers are making advances in computer science today that will change the world tomorrow. Via the Partnership Program, the department is now helping CU to support higher education across the state of Colorado.What Your Key Responsibilities Will BeCourse Delivery:
Holds regular online office hours with MS-CS students.
Actively monitors and engages with student discussion forums via Coursera or on Slack.
Serves as first point-of-contact for current students with course-related questions or concerns. Assists students with problem-solving and campus resources.
Sends out announcement messages, reminders, and instructions.
Creates documents/ systems that can support a large group of students to scale.
Develops and revises FAQs and help guides for each course.
Communicates responsibly and respectfully.
Learner Feedback and Grading:
Monitors Salesforce, ensuring tickets are managed and resolved.
Manages cases of academic dishonesty and advances if needed.
Conducts grade verification at the end of each session to ensure accurate grade reporting.
Grades peer review assignments as needed and provides detailed feedback to students.
Course Improvement:
Reviews course content for accuracy and consistency, including videos, readings, graded and ungraded assessments (including derivation, calculation, and some programming).
Provides clear and actionable feedback on continuous improvement of course content and assessments.
Updates course content as needed (in coordination with Learning Experience Designer and instructor).
Administrative and Other Duties:
Collaborates with other CS department staff to ensure course information on the graduate program websites is accurate and up-to-date.
Serves as the main point of contact for course information.
May assist other program staff with webinars and other outreach efforts.
Advocates for student services, specifically to create community within the online student population.
Helps the CS graduate program with other projects, as needed.
Undertakes other duties and responsibilities as assigned.
Stays apprised and current on relevant University and State of Colorado policies and procedures.
Participates in professional development activities and serves on unit, college or campus committees as applicable.
Recommends and implements process improvements to increase department efficiency.
Documents all processes and procedures making them accessible to team members.
What You Should KnowThis is a full-time, remote position. We are able to offer a hybrid modality as well and plan on speaking more about this during the interview process.What We Can OfferThe starting salary range for this position is $73,000 - $90,000 annually. Relocation assistance is available within department guidelines.BenefitsThe University of Colorado offers excellent benefits (https://www.colorado.edu/jobs/benefits) , including medical, dental, retirement, paid time off, tuition benefit and ECO Pass. The University of Colorado Boulder is one of the largest employers in Boulder County and offers an inspiring higher education environment. Learn more about the University of Colorado Boulder (https://www.colorado.edu/about) .Be StatementsBe excited. Be impactful. Be Boulder.What We Require
Masters in Computer Science (or closely related field).
3 years experience (academic or industry) in subject matter expertise related to Computer Science, specifically in relation to the coursework listed in the MS-CS on Coursera Curriculum .
Facilitation/teaching experience.
What You Will Need
Ability to effectively collaborate in a remote environment and quickly learn new tools and technologies. Solution-focused teammate with a demonstrated track record of transparency and proactivity in meeting organizational goals.
Passion for educational equity/accessibility.
Strong time management and organizational skills.
Ability to work independently and with a start-up mentality towards continuous improvement.
An effective communicator who is open to giving and receiving constructive feedback.
Strong written and verbal communication skills, especially over email.
Special InstructionsTo apply, please submit the following materials:
A current resume.
A cover letter that briefly describes how your background and experience align with this position.
We may request references at a later time.Please apply by March 31, 2025 for consideration.Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs (https://www.colorado.edu/jobs/) .In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.To apply, visit https://jobs.colorado.edu/jobs/JobDetail/Instructional-Associate/62825 (https://apptrkr.com/6083950)Copyright 2024 Jobelephant.com Inc. All rights reserved.Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/)jeid-3d998f58f54fed4a9c37d42600859e2aThe University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.