Job Details

ID #53659852
Estado Colorado
Ciudad Boulder
Tipo de trabajo Full-time
Salario USD TBD TBD
Fuente Aspen Skiing Company
Showed 2025-03-18
Fecha 2025-03-18
Fecha tope 2025-05-17
Categoría Etcétera
Crear un currículum vítae
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Director of Rooms - Limelight Boulder

Colorado, Boulder, 80301 Boulder USA
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Position Summary

The Director of Rooms provides leadership, management and oversight of Front Office, Guest Services and Housekeeping departments with an emphasis on adherence to established standards and procedures while ensuring the highest quality guest experience. The Director of Rooms is responsible for the health, safety and welfare of hotel guests and employees. This position reports to the General Manager.The budgeted pay range for this position is $70,000- $90,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.  Job Posting Deadline 

Applications for this position will be accepted until April 6, 2025.Essential Job Functions/Key Job Responsibilities

    Oversee the Rooms Division and manage rooms Department Heads to ensure smooth operations and coordination across teams

    Ensure clear communication and follow-up on any issues, requests, or special requirements from guests or employees

    Lead the hiring, training, and development of staff to maintain high standards of service and operational excellence

    Conduct performance evaluations and manage employee's performance daily or as needed

    Review and monitor employee schedules in all departments within the rooms division and monitor activities to ensure employees are being supported and guest needs are being met 

    Assist guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. 

    Respond to all guest requests in an accurate and timely manner; interaction with guests will be in person, email and by phone

    Prepare and monitor annual budget while controlling labor and supply/equipment expenses to ensure that financial goals are being met

    Partner closely with Reservations, Sales and the Front Office to maximize rate, occupancy and total revenue

    Act in all matters related to the safety, security, satisfaction and wellbeing of hotel guests and employees and respond swiftly and effectively in any hotel emergency or safety situation

    Forecast and budget all revenue and expenses for all departments in the Rooms Division

    Other duties as assigned

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