Opportunity and Self-Sufficiency Case Manager

This position is responsible for designing, developing, and implementing a self-sufficiency program at AHA for families receiving rental subsidies. Once established, the Self-Sufficiency Case Manager will carry a caseload of 20-25 families, working with them to identify goals that lead income progression and helping families to break the cycle of poverty. The person in this position will resource these families and connect them to various community agencies and opportunities that increase the likelihood of successful outcomes leading to greater self-sufficiency.ESSENTIAL DUTIES:Research and identify best practices for the development and implementation of a self-sufficiency program.Develop policies and procedures for the self-sufficiency program from initial application to exit planning (e.g., eligibility criteria, determining participation expectations, selection process, intake and orientation, case management, savings incentive program, etc).Maintain a caseload of 20-25 once fully implemented.Develop a case management plan with participants including objectives, goals, and outcomes.For families who are eligible, connect residents to appropriate mainstream benefits offered through governmental programs.Identify realistic outcomes for the self-sufficiency program and develop the tools to track those outcomes.Provide monthly, quarterly and annual statistical reports that also measure individual household as well as program outcomes.Identify and develop partnerships with community resources (e.g., healthcare, mental health, etc.) and supportive services (e.g., child care, transportation, education, job training, employment counseling, financial literacy, etc) that will assist residents to achieve their goals.Collaborate with and communicate effectively with residents, AHA staff members and community colleagues.