Date Posted:2024-09-23Country:United States of AmericaLocation:CO108: 16201 East Centretech Parkway 16201 East Centretech Parkway Building S78, Aurora, CO, 80011 USAPosition Role Type:RemoteRTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. To realize our full potential, RTX is committed to creating a company where all employees are respected, valued and supported in the pursuit of their goals. We know companies that embrace diversity in all its forms not only deliver stronger business results, but also become a force for good, fueling stronger business performance and greater opportunity for employees, partners, investors and communities to succeed. The following position is to join our RTX Corporate, Enterprise Services, Research Center or BBN team:We are seeking an IT Administrator focused on middleware support to join our Middleware Platform Services team. This is a technical service role implementing, managing and supporting virtualized server infrastructure, network connectivity, and middleware services that are critical to the success and stability of our customers web-based custom developed, and COTS applications. The successful candidate will be engaged in information systems design, platform services, application analysis, systems integration, and related disciplines. This position requires the ability to collaborate with teams and diagnose application/middleware problems and implement solutions that address those issues.The candidate must be very well informed and technically competent, abreast of current industry trends, be able to think quickly, prioritize tasks, introduce and implement creative solutions, and have a very broad understanding of our entire technology stack: ETL processes, networking, web application deployment, debugging techniques and performance analysis. This individual will also monitor re-occurring deliveries and work closely with business and application engineering teams to execute and deliver on a timely basis. This role is tightly coupled with the Enterprise Architecture, Applications, and Foundational Services organizations. This candidate must possess solid written and oral communication skills to articulate and communicate design decisions to customers, sponsors, and leadership.What You Will Do:
Troubleshoot/resolve customer problems of complex nature such as product configurations (files or data), networking, platform, third party communications, hardware configuration or other issues commonly encountered in systems operation in a networked environment
Troubleshoot software and configuration as necessary including, but not limited to reviewing code and associated scripts, reviewing application logs and updating configurations to resolve the customer’s issues in a production environment
Construction and scheduling of automated processes and creation of custom processing scripts as needed
Regularly document and report product/application defects to the Product Management and Application Development teams, and escalate unresolved problems to appropriate resources
Serve as an escalation point for other Support Teams for escalated issues
Proactively seek out, research, and recommend improvements to better serve customers
Ensure that all security, availability, confidentiality and privacy policies and controls are always adhered to
Work evenings, weekends, and on-call as needed
Qualifications You Must Have:
B.S. in Engineering, Computer Science, Mathematics or relevant discipline with 8+ years of experience in IT System Administration, solution design and support
Ability to analyze technologies, technical processes and/or functions, document findings, identify areas for improvement, prioritize accordingly and create specifications
Expert knowledge in Windows server design and implementation, SAN, LAN/WAN routing, and cybersecurity and experience with administration of managed service accounts and PKI Certificate implementation, IIS configuration, troubleshooting and best practices
Hands on experience with designing, implementing and supporting past and current Windows server platforms: Server 2008, 2012, 2016, 2019 and extensive experience working with vendors on problem resolution and solution design
Current U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contrac t
Qualifications We Prefer:
Experience with the following: Office/Microsoft 365 and Azure implementation and management experience, source control management systems like TFS, ADO, SVN with continuous integration/deployment, SQL 2012 or higher, T-SQL and SQL Server database technologies, Basic SQL Server admin such as backing up/restoring database instances, scripting with Powershell, Team Founder Server, Simplified sign-on and authentication/authorization techniques
Knowledge of .Net 4.5 Framework and higher, the latest Web Technologies, VMWare, Cloud Services, Unix/Linux server and platform administration, Scrum Development Methodology
Experience / understanding of reporting services, ticketing systems such as JIRA and Amazon Web Services implementation and management experience
Excellent organization skills and project tracking capabilities, experience in a fast-paced, small team work environment
What We OfferWhether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.Learn More & Apply Now!Work LocationThis is a Remote roleRelocation Eligible: No #reempowerprogramThis role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey. Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience. Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.Minimum Program Qualifications:To qualify for the RTX, Re-Empower Program, candidates should:
Be on a career break of one or more year at time of application
Have prior experience in functional area of interest
Have interest in returning in either a full-time or part-time position
The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms:Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.