Position Summary 
The Concierge acts as an ambassador for the hotel and both the town by providing expert-level knowledge of our property and its amenities and offerings. As the Concierge, you will be one of the first points of contact for our guests, helping to enhance their experience and stay with us. The Concierge reports to the Front Office Manager. Job Posting Deadline
Applications for this position will be accepted until March 31, 2025Essential Job Functions/Key Job Responsibilities
    Recommend and book activities for guest’s ability/skill level and interest
    Check guests in or out of hotel in accordance with procedures
    Record any guest complaints or problems and notify appropriate staff individuals
    Assist with ordering and maintaining supplies as well as attending to the orderliness at the front desk and bell closet
    Coordinate with other departments daily needs or special requirements for all hotel guests
    Responsible for maintaining cash bank and for daily settling of cash bank
    Comply with all policies and procedures for the Concierge Department as well as Aspen One
    Assist in emergency and security procedures as directed by management 
    Complete tasks and projects delegated by your manager and assist with other departments as business volumes and staff levels demand
    Other duties as assigned